Retail Sales Support Intern

Turn Data Into Insights.

Drive Performance.

Help Shape the Customer Experience.

 

Retail Sales Support Intern

Want to see how a successful bank measures performance, improves customer experience, and turns data into business results? Do you enjoy working with data, solving problems, creating reports, and helping teams achieve their goals?

The Retail Sales Support Internship offers an exciting opportunity to gain real-world experience at the intersection of business analytics, sales strategy, customer experience, and retail banking operations.

As a member of the Branch Administration team, you'll work with retail banking leaders to analyze performance, support strategic initiatives, track key business metrics, and help drive results across one of the Bank's most customer-focused divisions.

You'll gain valuable exposure to how decisions are made, how performance is measured, and how data helps shape business strategy.

Plus, you'll participate in collaborative summer intern projects, working alongside fellow interns to solve real business challenges.

This internship is designed to help you learn, grow, build confidence, and develop career-ready skills that can support future opportunities in business analytics, sales strategy, marketing, operations, management, finance, and customer experience.

 

What You'll Do

Help Drive Retail Banking Performance

As a Retail Sales Support Intern, you'll work closely with the Retail Performance Analytics Manager, Retail Sales Analyst, and Director of Retail Sales Strategy to help support the Bank's branch network and performance initiatives.

You'll gain firsthand experience analyzing business results, supporting strategic projects, and helping leaders make informed decisions using data.

This is an excellent opportunity to see how analytics, customer experience, sales performance, and business strategy come together in a large organization.

 

Key Responsibilities

As a Retail Sales Support Intern, you will:


* Support the Retail Performance Analytics Manager and Retail Sales Analyst with data retrieval, research, data entry, and analysis used to generate monthly sales and service reports.


* Collaborate with the Retail Performance Analytics Manager and Director of Retail Sales Strategy in testing and evaluating new core system reporting and related performance tools.


* Process department invoices and provide administrative support as needed.


* Assist in the preparation of monthly Branch Sales Reports for District Branch Sales meetings.


* Help consolidate and coordinate orders for personalized branch-related supplies.


* Support management of the Customer Experience database by distributing and monitoring incoming customer experience cases to help ensure timely follow-up and resolution.


* Assist with Sales and Customer Experience campaign reporting, including daily and weekly performance updates against goals.


* Help communicate best practices and key insights...