Manager Digital Technology Deployment

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Job Function:
Digital Marketing

Job Sub Function:
Digital Platform Operations

Job Category:
Professional

All Job Posting Locations:
Singapore, Singapore

Job Description:

The Manager, Digital Systems Deployment owns deployment, adoption, and operational support of Supply Chain digital platforms across APAC.

This role is accountable for designing and deploying a best-in-class instruments tagging process that ensures full visibility & tracking of Instruments, which will accelerate revenue recognition, reduce working capital, and optimize service levels for customers.

This role partners with Sales, Marketing, Business Operations, Supply Chain and Quality to drive platform adoption, improve inventory visibility and customer experience, and translate user needs into prioritized product enhancements.

The Manager will also lead training/onboarding, stakeholder reporting, and collaborate with engineering to test and deploy software/hardware updates.

Primary Responsibilities:


* Lead end-to-end deployment and ongoing support of the Supply Chain digital tagging platform for APAC markets; drive adoption targets and service-level objectives with commercial field teams; develop and manage rollout plans, timelines, budgets, and resource allocation; coordinate pilot programs and phased regional implementations


* Define, track and report KPIs (e.g., tagging %, pinging %, data accuracy %, etc.) and present results to stakeholders and leadership


* Lead discovery sessions with internal and external customers, Supply Chain, Quality, etc.

to identify use cases that improve inventory optimization and platform expansion


* Oversee integration of tagging technology into instrument manufacturing processes; ensure compatibility with ERP, inventory management, and surgical asset tracking systems


* Collaborate with platform development team to scope, test, and deploy feature releases and hardware updates; manage release readiness and rollout communications.


* Own onboarding, training materials and end-user engagement plans; run training sessions and enablement for field teams; drive change management initiatives to ensure adoption and...