Consultant, Program Management — AI Delivery & Enablement

Consultant, Program Management - AI Delivery & Enablement

Innovative projects that deliver cutting edge results do not run themselves.

Project and Program Management within Business Support ensure projects run seamlessly, from start to finish.

Our team manages projects or leads others managing projects - ensuring cross-functional teams work collaboratively and effectively.

We oversee initial plans, set budgets, track project activities and communicate milestones to key stakeholders.

This role supports a growing, fast-paced team on a mission to transform manual business workflows into intelligent, agentic AI-driven operations.

You'll be part of a dynamic group building and deploying autonomous agents across diverse business domains - reimagining how work gets done and driving real, measurable impact at scale.

What you'll achieve:

As a Consultant, you will provide practical guidance and tools that help leaders execute program improvements.

You will serve as the connective tissue across a fast-moving, technically driven organization - coordinating execution across multiple concurrent AI agent deployment projects, partnering with IT and security to remove roadblocks, and translating technical progress into business impact for senior stakeholders.

You will help define how this function operates - establishing governance, reporting rhythms, and change management practices from the ground up.

Join us to do the best work of your career and make a profound social impact as a Program Manager on our AI Delivery and Enablement team in Hopkinton, Massachusetts.

Responsibilities

You will:



* Conduct process assessments and identify automation opportunities


* Coordinate and track multiple concurrent AI agent deployment projects across diverse business domains, ensuring alignment on timelines, dependencies, and outcomes


* Build and maintain dashboards and translate data into actionable insights, including executive-level views that translate technical AI deployment progress into clear, business-relevant terms


* Partner closely with IT and security teams to clear technical and organizational roadblocks - including data access, infrastructure, governance, and compliance - that could slow agent deployment


* Support hiring, onboarding, and integration of new technical talent joining the team, helping them ramp up quickly and effectively


* Develop toolkits and communication plans for process changes, and contribute to the broader AI acceleration strategy, including helping prioritize which business domains and workflows to target next


* Act as a liaison between technical engineering staff and senior business stakeholders, translating complex technical capabilities into compelling business value propositions


* Support program execution with documentation and compliance controls, establishing governance and change management practices tailored specifically to agentic AI transformation initiatives

Qualifications

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