FHC Family Coach

Buckner Children and Family Services Community: Family Hope Center
Location: Dallas, TX - Onsite
Address: 2303 Bickers Street
Job Schedule: Full-Time

We are seeking a Bilingual Family Coach/Case Manager to join our Family Hope Center.

As a Family Coach, you will Shine Hope on our program participants as you interview individual clients and families in order to assess their physical, social, emotional and spiritual needs.

You will provide family coaching, also known as case management services to Family Hope Center clients and assist individuals and families with issues such as poverty, drug addiction, child and spousal abuse, and homelessness.

You will also organize support groups, help clients obtain community services, refer patients to other community agencies, and collaborate with civic, religious, and business groups to combat social problems through community programs.

Join our team and shine hope in the lives of others!

Spanish language proficiency required, including the
ability to communicate effectively verbally and in writing, due to the need to regularly serve Spanish speaking clients.

What you'll do:


* Create, develop, and implement Family Hope Center programs in alignment with approved core programs and the Family Strengthening Framework to enhance the delivery of services that meet the physical, emotional, social, and spiritual needs of individuals/families as outlined in each person's plan of service.


* Assist with the design and coordination of supportive services for families in accordance with program goals and objectives.


* Assist eligible program participants with out-of-home placement or placement in respite care with family and/or friends when necessary.


* Timely and accurately compile and analyze intake and referral information to make an assessment of clients/families' needs; complete the enrollment process.

Timely and accurately complete all necessary enrollment and assessment paperwork.


* Provide case management services including, but not limited to, reviewing, evaluating, and updating individualized service plans, case notes, financial distributions, and referrals.


* Coordinate services for group and individual therapy for assigned families/clients as appropriate.

Provide counseling for crisis intervention as appropriate.


* Assist program participants with accessing community resources, including, but not limited to, assisting with program enrollments and other services.


* Develop professional relationships with institutions and agencies that provide education, job training, living skills training, employment services, housing, and child care services in order to coordinate services for program participants.


* Analyze program needs; develop, modify, and implement changes in the program to meet changing needs of clients.


* Create and manage schedule of events and classes.

Coordinate and facilitate meetings and trainings for clients and groups, including, but not l...