Director Lifestyles

Basic Function:

The Lifestyles Director serves to enhance the overall positive experience and enrichment of residents through the initial and ongoing planning, development, and implementation of programming including but not limited to individual or group leisure, social, spiritual, physical, intellectual, and occupational interests, meeting or exceeding the needs, enjoyment, and fulfillment of residents.

Responsibilities


* Plan, develop, and implement resident lifestyle service functions to maximize the enjoyment and fulfillment of participants.


* Create and fully develop planning and comprehensive programming for an inclusive array of functions, including large groups, small groups and individual participation.


* Produce and refine member survey to maximize understanding of desires and interests for maximum resident engagement.


* Maintain communications through various forms of media including but not limited to social apps, inter-community technology, newsletters, community announcements, regularly scheduled meetings.


* Coordinate ongoing transportation to meet or exceed resident needs and desires for outings, activities, shopping, and related leisure or business purposes.


* Establish and maintain contemporary menu of local services and amenities for enjoyment, made available for residents and guests such as bankers, salons, shopping, and personal services.


* Establish and maintain local relationships and internal listings with special interest providers for leisure enjoyment such as restaurants, museums, studios, and other venues.


* Collaborate with sales and marketing and coordinate new move-in welcome experience reception, gifting, and routine to enhance the move-in experience.


* Connect to each new move-in through a developed onboarding plan and oversee or perform new resident orientation.


* May establish and coordinate a Resident Advisory Committee and facilitate meetings.


* Supervise all aspects of the department, engaging team residents in lifestyle services.


* Serve as advocate, listening and responding to any/all resident concerns, suggestions, and ideas.


* Coordinate and facilitate volunteer programming both internally and externally.


* Facilitate documentation of all programs and services for use in social media and highlighting lifestyle enrichment through photographs and other methods.


* Operate lifestyle services through planning and operating within annual and ongoing planning including budgetary guidelines.


* Participate in ongoing member feedback activities, including annual satisfaction surveys, and seek to understand feedback provided, and take action in areas of improvement or refinement as needed.


* Participate in scheduled hospitality, sales-culture, and first-impressions meetings, as well as training.


* Identify and coordinate on-site events for residents as well as guests and prospective residents as requested.


* Particip...