Sr Receivables Analyst

Powering the world's payments ecosystem

ACI powers the payments ecosystem - globally, and you power ACI.

You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success.

ACIers - in all roles and levels - are truly your colleagues and many are your friends.

Our size and reach allow you to see the global impact of your work.

You are visible, your talents are valued, and you are empowered to shape the future of payments.

As a Sr Receivables Analyst in Omaha, NE, you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem!

Job Summary:

Executes timely collection of ACI account receivables for multiple business segments by contacting all outstanding invoices.

Maintains customer data via aged reports by entering, updating, and retrieving data, and producing customer statements of accounts.

Assists in resolution of aged debt by involving various internal ACI departments., typically for larger customers.

Responds to inquiries from customers.

Proper follow up with ACI internal departments according to prescribed timelines to insure timely resolution.

Provides training and guidance to less experienced analysts on how to use tools and resources to effectively assist customers.

Job Responsibilities:


* Researches and reconciles customer accounts using multiple systems and tools.


* Effectively communicates and escalates delinquent receivables to customers and ACI internal partners.


* Works independently with minimal supervisor support and within established guidelines and parameters, and makes decisions on the best method of communication for his or her assigned customer base.


* Develops and maintains strong working relationships with internal partners and customers.


* Minimizes ACI's bad debt through early identification of "at risk" receivables.


* Strives to meet or exceed established financial metrics/goals.


* Supports less experienced analysts by providing guidance and assistance.


* Perform other duties as assigned.


* Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.

Knowledge, Skills and Experience required for the job:


* Bachelor's degree in related field or equivalent experience.


* 3+ years related experience.

Preferred Knowledge, Skills and Experience needed for the job:


* Strong Microsoft skills, including Excel.


* Excellent verbal and written communication skills.


* Ability to work independently and make decisions.


* Oracle experience preferred.

Work Environment:


* Standard work environment


* Majority of time spent on PC (Phys.

Req.)


* Standard work week

Applicants must be currently authorized to work in the United States on a full-time basis.

This position does not offer sponsorship for employment visa status or work permit now or in the future.

I n return for your expertise, we offer opportunities ...