Planning and Scheduling Specialist

Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.

Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives.

From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

6 months Fixed Term Contract.

Home Based.

The Planning and Scheduling Specialist plays a critical role in ensuring operational resources are aligned to customer demand through accurate forecasting, capacity planning and schedule optimisation.

The role provides insight and recommendations, delivers actionable workforce intelligence, enabling data-driven decision making that balances customer experience, colleague engagement, operational performance and commercial outcomes.

Through workforce management analysis, scenario modelling and continuous improvement activity, the role supports the delivery of efficient, scalable and sustainable workforce plans optimising resource utilisation and client outcomes.

1.

Develop accurate short, medium and long-term demand forecasts and translate these into resource and scheduling plans that ensure service level, productivity, occupancy and commercial targets are achieved.

Monitor forecast accuracy and recommend interventions to minimise operational risk and maximise resource efficiency.

2.

Produce regular workforce management reports, dashboards and performance analysis that provide meaningful insight into demand, capacity, productivity and operational effectiveness.

Present findings and recommendations to operational and senior stakeholders.

3.

Identify opportunities to improve workforce planning processes, forecasting methodologies, scheduling effectiveness and reporting automation to drive efficiency, quality and stakeholder experience.

4.

Conduct scenario modelling, "what-if" analysis and capacity assessments to evaluate the workforce implications of operational, commercial and client-driven changes, supporting strategic decision making.

5.

Maintain workforce management systems, planning data and reporting frameworks, ensuring data integrity, governance and compliance with agreed standards.

6.

Build effective relationships with operational leaders, clients and wider business stakeholders, providing expert workforce planning advice and challenge to support delivery of business objectives.

Key Internal Stakeholders & Relationships

• Workforce Management Director

Planning and Scheduling Manager

• Head of Relationship Management

• Senior Operations Managers

• Operations Managers

• Integrated Delivery Director

• Bid Managers

• Project Managers

• Workforce Planning and Delivery Team

Key External Stakeholders & Relationships

• Client

Qualifications & Experience

Essential & Desirable

Essential

• Experience of forecasting, scheduling or workforce planning...