Sr. Quality Assurance Engineer

About Us:

How many companies can say they've been in business for over 179 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements.

ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change.

We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology.

We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

What's the role?

The Senior Quality Assurance Engineer provides quality leadership for assigned product families throughout the product lifecycle.

This role partners with Product Management, R&D, Operations, Service, and Purchasing to monitor product and process performance, translate customer and regulatory requirements into quality objectives, and drive risk-based improvements.

The position also manages escalated product complaints, coordinates investigations and root-cause analyses, evaluates potential regulatory reporting obligations, and ensures complete and timely complaint closure.

Location: Dublin, CA

Sound Interesting?

Here's what you'll do:


* Provide quality engineering support for manufacturing, purchasing, R&D, and product-sustaining activities.


* Serve as the Quality Assurance representative and subject-matter expert for assigned product families.


* Develop and monitor product and process quality metrics, identify adverse trends, and lead appropriate improvement activities.


* Apply statistical methods to product acceptance, process capability, sampling, data analysis, and performance evaluation.


* Support product and process changes by assessing quality, regulatory, and risk-management impacts.


* Lead or support complex quality investigations, root-cause analyses, corrective actions, and effectiveness evaluations.


* Manage escalated product complaints and ensure that complaint records are complete, accurate, traceable, and properly maintained.


* Assess complaint classification, potential regulatory reporting obligations, and the need for further investigation, risk evaluation, or quality action.


* Coordinate complaint investigations, returned-product evaluations, regulatory reporting inputs, stakeholder communication, and timely closure.


* Support the maintenance and continuous improvement of the Quality Management System.


* Lead quality projects and provide technical guidance and training to other personnel.


* Support regulatory inspections and internal or external audits, as required.

Do you qualify?


* Bachelor's degree in engineering, science, or a related technical discipline.


* Minimum five years of relevant experience in quality...