Health Information Advocate (RHC)

Position Summary The Health Information Advocate at Rolling Hills Clinics is responsible for compiling, processing, and maintaining electronic and traditional medical records in accordance with all medical, administrative, ethical, legal, and regulatory requirements.

This role coordinates records and referrals with patients, providers, and outside services.

Essential Duties/Responsibilities Answer questions about Rolling Hills Clinic and provide relevant information to inquiring persons.

Verify and update patient demographics; offer patient portal information.

Process, compile, maintain, and report patient information to meet health standards.

Safeguard medical records to ensure confidentiality.

Organize and maintain updated clinical files and records.

Search and retrieve patient records according to regulations.

Process all incoming and outgoing referrals.

Create new patient records for incoming referrals.

Schedule first appointments for specialty patient referrals.

Obtain prior authorizations for referrals as required.

Maintain/ process medical clearance documentation for dental procedures.

Follow HIPAA and HITECH guidelines for medical records requests.

Track records of incoming and outgoing requests.

Manage the Fax Inbox for prompt response to requests.

Employee Safety: Safely performs all duties; follows protective protocols to ensure personal and team safety.

Maintain compliance with ergonomic safety standards.

Ensure all duties are performed with utmost regard for safety and health of all personnel.

Take appropriate corrective action for any health/safety matters identified.

Perform other duties as assigned.

Qualifications Required Education & Experience Must be at least 18 years of age.

High school diploma or equivalent.

Preferred Education & Experience Associates or Bachelors degree in health information management, medical office administration, or a related field.

Additional training or certification in medical records management, health information technology, or medical coding.

Two (2) years of experience in a medical or dental office.

Licenses/Certificates Certified HIPPA Privacy Associate (CHPA) to be obtained within the first 6 month of employment Valid CPR Certification Valid California Drivers License Pre-Employment Requirements Pre-employment drug testing.

Department of Justice fingerprint clearance through Federal, State, and Child Abuse Index.

Working Environment & Physical Demands Working Environment: Work is performed in a health clinic setting.

The noise level in the work environment is usually low to moderate.

Will work with blood-borne pathogens and will require OSHA training.

This job routinely uses standard office equipment such as computers, telephones, photocopiers, and fax machines.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities...