Community Sales Director

Community Sales Director

The Arbor at Berkeley is seeking a Community Sales Director (CSD) who has had success in connecting with families and their loved ones as they navigate one of the most important transitions of their lives!

A candidate who can move quickly in a fast-paced environment, follow up consistently, build trust with families, and create a strong first impression of the community will be successful.

The ideal candidate should be polished, organized, proactive, and comfortable balancing relationship-building with strong sales accountability.

A summary of knowledge, skills, and abilities held by our next Community Sales Director:


* Senior living sales experience preferred, ideally in Assisted Living and Memory Care


* Strong ability to conduct tours, follow up with leads, and close move-ins


* Comfortable working with families during emotional and time-sensitive decisions


* High-energy, positive, engaging, and hospitality-focused


* Strong CRM follow-up and pipeline management skills


* Ability to build referral relationships and represent the community in the local market


* Experienced in driving census growth and support a strong sales culture

The job description below outlines that the CSD is responsible for driving and sustaining census growth, generating qualified leads, converting leads to move-ins, tracking sales metrics, supporting smooth move-in experiences, and serving as a brand ambassador in the local market.

Pay range: $90,000-$105,000, commensurate with experience, and bonus earning potential.

Working days / hours: Tuesday through Saturday, standard business hours, with flexibility for tours, events, family meetings, and occasional weekend needs based on community activity.

General Purpose

The Community Sales Director is a key leadership role responsible for overseeing and managing the sales performance within a community.

The primary objective of the role is to achieve targeted sales occupancy and revenue goals.

The Community Sales Director plays a crucial role in driving sales success within the community.

By providing guidance, support, and inspiration to the local teams, they contribute to achieving targeted sales goals and ensuring long-term business growth.

Working days / hours: Tuesday through Saturday, standard business hours, with flexibility for tours, events, family meetings, and occasional weekend needs based on sales activity .

Essential Duties

BUILD SALES CULTURE

• Community Sales Culture - Work closely with the Executive Director to ensure the community has an optimized sales culture aligned with overall objectives, systems and resources and sales goals.

• Work to "lead through influence"

KNOW YOUR NUMBERS

• Sales Strategy - Develop and implement effective sales strategies and tactics to drive occupancy and revenue growth in the community.

• Goal Setting - Collaborate with the Executive Director to set clear, challenging, and achievable sales targe...