Project Manager

Drive meaningful change by leading strategic initiatives that improve how work gets done.

In this role, you will partner across business, operations, product, and technology teams to deliver solutions that strengthen controls and elevate client and employee experiences.

You'll translate complex needs into clear plans, align stakeholders, and guide delivery from concept through adoption.

If you enjoy building structure, removing blockers, and delivering outcomes, this role offers high impact and broad exposure.

As a Project Manager, Operations Transformation in the Securities Services Operations Transformation team, you will lead strategic initiatives from planning through implementation.

You will partner with cross-functional stakeholders to deliver solutions that enhance efficiency, strengthen controls, and improve business processes.

You will bring strong governance, clear communication, and disciplined execution to help teams deliver measurable outcomes.

Job responsibilities


* Partner with stakeholders to define project objectives, scope, requirements, priorities, and success criteria


* Build and maintain integrated project plans, including milestones, deliverables, dependencies, resourcing, risks, issues, and key decisions


* Lead delivery through the full lifecycle from planning and requirements through implementation, adoption, and closure


* Assess current-state processes with subject matter experts and support development of future-state operating models and solutions


* Coordinate delivery across operations, technology, product, and other partner teams to align timelines, dependencies, and deliverables


* Establish and run governance routines, including working groups, status forums, steering updates, reporting, and escalation paths


* Identify, track, and manage risks, issues, assumptions, and dependencies; drive mitigation plans and timely escalation as needed


* Produce clear written updates and executive-ready materials, including status reporting and decision documents


* Track execution in project management tools to ensure milestones, owners, dependencies, and commitments are accurate and current


* Support change management and implementation activities, including readiness planning, communications, adoption, and transition to business-as-usual


* Deliver AI-enabled solution use cases end-to-end by managing requirements, delivery risks, implementation approach, and business outcomes

Required qualifications, capabilities and skills


* Bachelor's degree or equivalent experience in business, finance, operations, technology, or a related field


* 3 years of project management experience delivering transformation, operations, technology, or process improvement initiatives


* Experience developing project plans and managing scope, milestones, dependencies, risks, issues, and delivery commitments across multiple workstreams


* Experience partnering with stakeholders acr...