Care Management Supervisor

Job Overview: The Care Management Supervisor oversees and directs the Care Managers under his/her assignment and works in conjunction with the Director of Care Management to ensure that all practices and programs are aligned with the company vision.

Essential Responsibilities: Provides day-to-day oversight of Care Management operations.

Directs the policies and procedures and standard for Care Management operations.

Responsible for hiring staff to ensure that they are appropriately oriented, trained and supervised.

Assigns caseload to CMs and oversees caseload to ensure timeliness of deadlines/expectations.

Analyze data to measure individual and team performance and department processes.

Provides leadership for care management policy initiatives, programs, and other innovations.

Communicate with members regarding dissatisfaction or issues related to CM.

Works with the Director of Care Management on a variety of critical tasks, including the management of one or more focused clinical initiatives.

Leads individual and team meetings.

Participates in management meetings.

Other responsibilities as deemed necessary by the Director of Care Management and COO.

Required Education, Experience, and Licenses: The appropriate background in health care and/or long term care.

RN or Masters Degree in Social Work (Licensed preferred).

Hybrid schedule (3 days in office & 2 days remote).

Benefits: Medical, dental, and vision insuranceGenerous PTO packageMultiple floating holidays401 (K) with employer contribution