Medical Records

North Idaho Eye Institute is seeking a detail-oriented and organized Medical Records Clerk to support the management and maintenance of patient health information.

This role is responsible for ensuring medical records are accurate, secure, and readily accessible while supporting providers, clinic staff, and patients through excellent customer service and administrative support The Medical Records Clerk plays a key role in maintaining patient records and facilitating the flow of information throughout the clinic.

Responsibilities include: Scanning and uploading documentation into electronic medical records (EMR).Retrieving and locating patient charts as requested by providers and clinic staff.Sorting, processing, and routing incoming faxes through the EMR system.Preparing, copying, and sending medical records to outside healthcare providers in compliance with privacy regulations.Printing dictation reports and preparing transcription materials when needed.Answering incoming phone calls and providing information regarding medical record requests, releases, referrals, and related inquiries.Distributing incoming faxes and other documentation to appropriate departments.Providing excellent customer service to patients, providers, and team members.Assisting with additional administrative duties and special projects as assigned.