Digital Strategy Senior Consultant

Position Summary

Deloitte's Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, transformative technologies, creative design, and modern marketing operations.

Our team brings together strategists, operators, creatives, data specialists, and technologists to help clients drive sustained growth and measurable customer value.

Recruiting for this role ends on January 29, 2027

Work you'll do

As a Senior Consultant in Strategy, Growth, and Transformation, you will lead client-facing workstreams and provide strategic and operational guidance as a Digital Strategist.

This role requires strong analytical, strategic, and client-facing skills, with the ability to collaborate across business, product, engineering, data, analytics, and commercial teams.

In this role, you will...


* Develop digital marketing growth strategies, including revenue targets, channel mix, pricing, packaging, and quarterly priorities.


* Build business cases for roadmap investments, including revenue potential, margin impact, adoption, and operational readiness.


* Assess market trends, competitive positioning, advertiser needs, and evolving digital media capabilities.


* Support operating model design, governance, and performance management for businesses.


* Develop problem statements, product requirements documents, prioritization frameworks, and measurable outcomes.


* Partner with product, engineering, data, analytics, and AI/ML teams to assess feasibility, sequencing, dependencies, and delivery plans.


* Facilitate decision-making across business and technology stakeholders.


* Define measurement frameworks and reporting narratives using metrics such as ROAS, incrementality, customer acquisition, and new-to-brand performance.


* Evaluate attribution, audience, identity, and closed-loop measurement capabilities.


* Help clients strengthen first-party data segmentation and measurement partnerships.


* Develop executive-ready insights and performance narratives for brands and internal stakeholders.


* Identify opportunities to improve data quality, reporting automation, and analytical maturity.


* Segment offerings by advertiser tier, campaign objective, category, and level of measurement sophistication.

A successful candidate would possess these skills:


* Ability to work independently and collaborate as part of a team.


* Effective written and verbal communication skills.


* Meticulous attention to detail and quality of work product.


* Ability to build and sustain professional relationships.


* Ability to manage multiple priorities and work effectively in a team-based consulting environment.


* Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment.


* Strong interpersonal skills and professional demeanor.


* Ability to meet deadlines.


* Ability to provide clear guidanc...