Human Resource Manager

Position Summary The Human Resources Manager leads day-to-day HR operations and serves as the primary resource for employee relations, investigations, policy interpretation and application, manager coaching, labor relations, compliance execution and oversight, and cross-functional HR process ownership.

The role ensures that HR practices support Integrity's growth objectives, operational needs, employee experience, and compliance obligations across a multi-state, labor-intensive workforce.

The HR Manager works closely with executive leadership, the HR Generalist, Recruiting, Account Managers, Operations, and Finance/Payroll to establish clear ownership, strengthen controls, support managers, and deliver consistent HR services.

Key Responsibilities HR Leadership & Operations Lead and coordinate day-to-day HR operations across corporate and field locations.

Establish clear ownership, decision-making authority, operational responsibilities, handoffs, and escalation procedures across HR and partner functions.

Develop, maintain, and implement HR policies, procedures, SOPs, and practical manager resources.

Provide leadership with factual updates on HR workload, risks, priorities, compliance matters, and process-improvement initiatives.

Employee Relations, Investigations & Manager Support Serve as the primary professional HR resource for employee relations matters and sensitive workplace concerns.

Lead or coordinate workplace investigations and support complex discipline, performance improvement, and termination matters.

Interpret and apply HR policies consistently and coach managers on performance, documentation, escalation, and appropriate employee actions.

Provide guidance on leave, accommodation, retaliation, harassment, discrimination, and other matters requiring professional HR judgment.

Labor Relations and Collective Bargaining Agreement Administration Administer and ensure compliance with applicable Collective Bargaining Agreements (CBAs), including provisions governing wages, benefits, seniority, scheduling, overtime, discipline, and other employment conditions.

Serve as the primary HR resource for union-related employee matters, grievances, and labor relations concerns.

Partner with Account Managers and Operations leadership to ensure consistent interpretation and application of CBA provisions.

Coordinate grievance investigations, responses, documentation, and contractual deadlines.

Support labor-management meetings, union communications, and collective bargaining activities in coordination with executive leadership and legal counsel, as appropriate.

Identify, address, and escalate potential labor relations risks and contractual compliance issues.

Compliance & Risk Management Ensure consistent execution of applicable federal, state, and local employment requirements.

Oversee onboarding compliance, I-9/E-Verify controls, work-authorization monitoring, employee-record requirements, and corrective action for identified gaps.

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