Assistant Staff Analyst (Flexible Financial Assistance Coordinator, N399)

Salary Range: $35.23-$50.83 hourly

SUMMARY

The Los Angeles County Department of Homeless Services and Housing (HSH) consolidates our countywide response to homelessness.

Launched January 1, 2026, HSH works in partnership with service providers, the County’s 88 cities, Councils of Government, and unincorporated areas to deliver high-quality, life-saving care.

In 2026, HSH will launch Flexible Financial Assistance for People Experiencing Homelessness (FFA for PEH).

This targeted funding is provided to people experiencing homelessness who are in need of financial assistance to secure housing, get closer to housing stability, or connect to employment.

Participants will be actively engaged and/or enrolled in supportive services and will be referred by their case manager or outreach workers from Community Based Organizations (CBOs), Access Centers, and faith- based organizations.

The Assistant Staff Analyst (Flexible Financial Assistance Coordinator) position will perform full-time referral management of all FFA for PEH requests.

The position will report to Prevention Unit (HPU) Program Leadership and will work alongside the HPU, although the role will manage a separate program not targeted towards people experiencing homelessness and will utilize a distinct funding source.

Working closely with the HPU Program Management and supervised by HPU’s Associate Director, this position will be responsible for receiving, tracking, and processing FFA requests for referred participants.

The Flexible Financial Assistance Coordinator Coordinator will be responsible for processing financial assistance requests, verifying supporting documentation, cross-checking program enrollment and eligibility for other supportive services, and organizing records and transactions in multiple systems, including HMIS and SalesForce.

This role will require close contact with referring parties, as well as landlords and other vendors who will be receiving payment on behalf of clients.

During the processing of financial assistance request the FFA Coordinator will also be responsible for reviewing sensitive documents, including W9s, affidavits, and invoices/bills.

The FFA Coordinator will work directly with referring agencies to troubleshoot challenging FFA requests.

The FFA Coordinator will also be a key liaison to Brilliant Corners, who will process FFA payments.

ESSENTIAL FUNCTIONS

Referral Management

• Review FFA referrals submitted by partner agencies and screen for participant eligibility and priority.
• Verify referring party’s attempt to utilize other funding sources, including, but not limited to, CalAIM Housing Deposits, Multi-Disciplinary Team flexible funding, and DPSS One Time Moving Assistance, before approving request.
• Review and approve financial assistance requests and ensure appropriate documentation is provided for processing.
• Maintain communication with referring agency regarding eligibility, fulfillment timeframes, and pathways to other re...