Production Manager, Irrigation

POSITION: Irrigation Production Manager DIVISION: Commercial (COM) REPORTS TO: Irrigation Manager/Branch Manager FLSA STATUS: Non-Exempt (FWW) ABOUT THE ROLE The Irrigation Production Manager is responsible for overseeing irrigation operations and service delivery across an assigned portfolio of accounts.

This role combines production management and hands-on irrigation technical expertise to ensure work is completed safely, efficiently, within budget, and to quality standards.

Responsibilities include managing and developing crews, planning schedules and routes, monitoring job costs and labor, diagnosing complex irrigation issues, coordinating system start-ups and winterizations, and maintaining professional communication with Account Managers and customers.

The Irrigation Production Manager also identifies opportunities to improve irrigation system performance and supports customer satisfaction and the overall health of turf and ornamental landscapes.

ESSENTIAL FUNCTIONS Irrigation Operations & Technical Service Oversee day-to-day irrigation production and service work, ensuring jobs are completed on time and to company quality standards.

Accurately analyze and diagnose irrigation system problems; troubleshoot controllers, components, and system performance issues and coordinate or perform appropriate repairs.

Prioritize and schedule irrigation service work, including service checks, system start-ups, winterizations, maintenance, and repairs.

Conduct site visits and quality-control inspections to evaluate irrigation performance, verify completed work, and promptly address deficiencies.

Maintain routing efficiency, adjust schedules and assignments as needed, and ensure timely completion of scheduled work.

Retain a working knowledge of horticulture and collaborate with Irrigation Manager to understand water requirements for turf and ornamental species.

Identify irrigation system improvements and potential additional services; communicate sales opportunities to Irrigation Manager.

Develop and maintain irrigation subject-matter expertise and stay current with relevant practices, certifications, and continuing education.

Production & Crew Management Develop and implement production schedules, route plans, workflow systems, and resource-allocation strategies to improve productivity and service quality.

Collaborate closely with Irrigation Manager to align irrigation plans with contract requirements, client expectations, landscape needs, and service priorities.

Monitor daily crew performance, assignments, attendance, and time-sheet accuracy; review and approve timesheets and address discrepancies promptly.

Onboard, train, coach, and mentor team members on irrigation practices, company standards, customer service, and safe work procedures.

Ensure compliance with company policies, applicable safety standards (including OSHA requirements), and industry best practices.

Support employees with administrative needs, including PTO requests and access to empl...