Product Manager - Payments Platform, Vice President

Join our Payments team to shape reusable, resilient platform services that power high-value customer and partner journeys.

This is a hands-on product leadership role for builder-operators who combine product judgment, technical fluency, operational rigor, and the drive to create lasting change.

As a Vice President, Product Manager in Payments, you will lead cross-functional teams through the full product lifecycle - from shaping and challenging requirements, to shipping on time, to operating and evolving resilient services in production.

You'll work across product, engineering, architecture, design, analytics, and risk partners to build capabilities that are scalable, well-controlled, and designed for reuse across multiple journeys and partners.

We're looking for product owners who thrive in ambiguity, challenge assumptions, communicate clearly at every level, and can move seamlessly from API-level detail to executive-level discussion.

Job responsibilities


* Partner with product, technology, design, and analytics teams to define and deliver customer journeys and platform strategies, including zero-to-one initiatives


* Own the product lifecycle from discovery through launch, stabilization, adoption, and continuous improvement in production


* Translate customer, business, and platform outcomes into clear requirements, KPIs, and success metrics implemented as user stories and workflows


* Shape and challenge requirements by asking the right questions, aligning stakeholders, and ensuring solutions are scalable, reusable, and consistent with platform patterns


* Collaborate deeply with engineering to influence technical design, validate readiness, and ensure solutions meet functional, resiliency, performance, observability, and control expectations


* Own roadmap sequencing, prioritization, trade-offs, dependencies, and agile execution to deliver measurable customer and platform outcomes


* Establish strong production ownership, including monitoring, incident response partnership, defect prioritization, root-cause remediation, and operational excellence improvements


* Drive platform adoption and partner enablement by simplifying integration, onboarding, and downstream operational processes


* Ensure a strong risk and controls environment by partnering with risk, controls, legal, compliance, and governance teams


* Lead, coach, and raise the bar for a small, high-performing product team centered on accountability, clarity, and outcomes

Required qualifications, capabilities, and skills


* 7 years of experience in product management, payments, financial services, or related technology-led roles


* Demonstrated ability to deliver complex products in large, matrixed organizations with multiple stakeholders and dependencies


* Strong product mindset with customer-first thinking, crisp problem definition, principled prioritization, and measurable outcomes


* High technical fluency, including t...