Clinical Support Coach - Stage 3 (WCA)

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.

Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives.

From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

CN trained practitioner.

Full-time Monday - Friday.

The Stage 3 Clinical Support Coach is a coaching role supporting new entrants throughout their stage three journey.

This is a remote role but occasional travel may be needed to support F2F training delivery.

This will be a mixture of observations of assessments, completion of assessments, coaching, supporting new entrant training as needed and liaising with management.

The Stage 3 Clinical Support Coach act as an example of best practice and role models for our HP team.

1.

Conducting Stage 3 with HP's who have successfully completed new entrant training.

Liaising with managers daily and completing quality documentation throughout.

2 Supporting new entrants through coaching - engaging with new starters individually and in group sessions to build confidence, competence, and clinical capability.

3 Providing clinical support to Health Practitioners (HPs) as required - dedicating scheduled time to support HPs, focusing on skill development and progression.

Support ST2 as needed with roleplays and workshops.

4 Facilitating shared learning sessions - organizing and leading group sessions to promote knowledge sharing and best practices among HPs.

5 Completing operational work as required based on business needs.

6 Acting as a role model for best practice - demonstrating professional standards and exemplary clinical practice to inspire and guide the HP team.

7 Promoting continuous development and team support - encouraging ongoing learning and collaboration within the HP team to maintain high-quality service delivery.

Internal

• Operational training lead

• Service Delivery Manager

• Clinical support coaches

• Clinical delivery Leads

• Heads of Clinical Assurance & Audit

• Operational Delivery Manager

External

• DWP contractual meetings as required (SLPM representation).

Qualifications & Experience

Essential

• Qualified health professional (physiotherapist)

• Competent Disability Analyst with DWP accreditation

• Worked as a competent health professional for a minimum of 1 year

• Approval and consistent performance in key tasks for role

• Able to deliver productivity and quality standards agreed between the Maximus and the Department

• Enjoy helping others and building relationships, being cooperative and patient, fostering a culture of customer and client focus

• Creating and executing action plans to drive performance improvement

• Able to coach and inspire HPs

• Able to build strong working relationships, influencing and em...