Legal Operations Manager

The Legal, Compliance, Audit, Risk and Sustainability (LCARS) team at Verisk is seeking an experienced Legal Operations Manager to partner closely with the Head of LCARS Operations in supporting the functions reporting to Verisk's Chief Legal Officer (CLO).

This role combines hands-on operational leadership, project and program management, and a data-driven approach to departmental performance.

Responsibilities span financial and spend management support, contracting operations, knowledge management, process improvement, and technology implementation.

The successful candidate will balance detailed execution with broader operational priorities and bring practical experience using technology, automation, and artificial intelligence (AI) to improve how work gets done.



* Operational Leadership: Partner with the Head of LCARS Operations to coordinate day-to-day execution across the team's portfolio.

Translate departmental priorities into actionable plans, manage competing demands, and balance immediate needs with longer-term improvements.


* Project & Program Management: Lead cross-functional initiatives from planning through implementation.

Define scope, deliverables, timelines, and measures of success; manage risks and dependencies; and communicate progress to stakeholders.


* Financial & Spend Management Support: Support budgeting, forecasting and reforecasting, expense tracking, and spend monitoring across LCARS as departmental needs evolve.

Partner with functional teams and Finance to maintain accurate financial information, analyze budget variances, and support reporting and planning.

Assist with accruals, invoicing, purchase orders, and outside counsel spend management, using enterprise legal management (ELM) tools such as Onit where applicable.


* Contracting Operations & Vendor Management: Partner with relevant teams to improve contracting workflows and processes.

Simplify intake, approvals, tracking, and reporting through effective use of Salesforce and workflow tools where applicable.


* Knowledge Management: Maintain frameworks for organizing, accessing, and sharing information across LCARS, with clear content ownership, maintenance practices, and appropriate access controls.


* Performance Metrics & Reporting: Define operational metrics and develop dashboards and reporting tools with relevant stakeholders.

Promote data quality, analyze trends, and recommend improvements to resource allocation, service delivery, and performance.


* Process Analysis & Optimization: Assess and document processes, identify bottlenecks and team member pain points, and streamline workflows.

Establish baseline measures and track improvements in efficiency and consistency.


* Technology, Automation & Applied AI: Evaluate and implement technology, automation, and AI solutions that support LCARS priorities, including building or configuring AI agents for repeatable workflows.

Translate business needs into requirements, lead pil...