Workplace Accommodation Coordinator

Workplace Accommodation Coordinator (Remote - Anywhere in the U.S.)

The Workplace Accommodation Coordinator serves as the liaison between employees, employers, and healthcare providers to support successful return-to-work outcomes.

This role manages accommodation cases, reviews medical documentation, and ensures compliance with ADA, state, and client requirements.

Key Responsibilities

✅ Manage workplace accommodation cases and work status updates
✅ Review medical documentation and physician recommendations
✅ Coordinate with employees, employers, and healthcare providers
✅ Ensure compliance with ADA, state regulations, and client policies
✅ Maintain accurate case records and timely follow-up
✅ Support employees in returning to work safely and efficiently

Qualifications

Bachelor's degree or equivalent experience preferred
Experience in accommodations, disability management, leave administration, HR, or case management
Strong communication and organizational skills
Ability to work independently in a remote environment
⚖️ Knowledge of ADA and return-to-work processes preferred

Work remotely from anywhere in the U.S.

while making a meaningful impact on employee well-being and workplace success.


* High School Diploma/GED


* 2 + years of STD/LTD claims adjudication.


* Experienced in the TPA or self-administration services is desired


* Experience with FMLA/State leave claims is a plus


* Aptitude for learning medical terminology and conditions, as well as interpreting procedures and regulations


* Ability to work independently while assimilating various technical resources


* Demonstrated ability to gather and analyze information, determine a course of action and implement the selected course of action.


* Effective interpersonal skills capable of dealing with external sources and all levels of employees.


* Strong ability to identify, analyze and solve problems.


* Capable of quickly learning new tools.


* Experience with excel at least at a beginner level is required.


* Ability to interpret and manipulate tables of data to draw conclusions and identify trends.


* Excellent logic; creative and critical thinking skills; solutions-focused.


* Excellent oral and written communication.


* Highly organized thinking, writing, and presenting so that key points are delivered powerfully and clearly.


* Ability to work in a team environment.


* Related experience in claim services preferred


* Excellent oral and written communication skills


* PC literate, including Microsoft Office products


* Analytical and interpretive skills


* Strong organizational skills


* Excellent interpersonal skills


* Good negotiation skills


* Ability to work in a team environment


* Ability to meet or exceed Performance Competencies


* Internal: Client Services, Sales, Claim Operations, Consultative Analytics


* External: Risk Management, Safety, F...