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Pool Manager of Programming - Mary W. Sierra Family YMCA

Position Summary: Under the supervision of the Aquatics/Program Director or their designee, the Pool Manager - Programming leads all program-related aquatic operations and staff.

In the absence of the Aquatics Director, the Pool Manager assumes leadership responsibilities.

Daily duties include staff supervision, scheduling, program oversight, pool maintenance, and training.

Alongside other aquatic leadership, the Pool Manager is responsible for guiding the team to deliver exceptional member service and engagement through fun, dynamic, and high-quality aquatic programming.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: · Leads and supervises program activities in swim lessons, aquatic camps, and special events as they relate to aquatic operations.

· Provides swim instruction to members.

· Supervises swim lesson programming and ensures that all best practices are followed and progress reports are distributed, as directed by Aquatics Director.

Schedules group, individual, and private swim instruction to exceed budgets and quality metrics.

· Trains and directs associates, as needed, within aquatic operations.

Evaluates swim instructors' performance and provides feedback to the Aquatic Director.

Maintains records of associate certifications and ensures they are current and compliant with association standards.

· Provides swim instructor training and certification to ensure adequate staffing.

· Provides ongoing communication with parents on child's swim progression, registration dates, and mid-session progress reports.

· Conducts other training as assigned.

· Fosters an environment that is positive and welcoming to program participants, members, and staff.

· Adheres to Y operating standards and risk management policies.

· Maintains high quality standards, adhering to or surpassing, association standards of care and maintenance of program facility and equipment.

· Models relationship-building skills (including Listen First) in all interactions.

· Responds to all members and community inquiries and complaints in a timely manner · Serves as Leader on Duty (LOD), as assigned.

· Serves as lifeguard in ratio for a minimum of 50% of weekly schedule.

· Performs all other duties as assigned.

Safety and Risk Management Ensures all Tampa Y program standards and best practices are implemented and followed.

Applies YMCA policies and procedures, including those related to best practices, emergency procedures, medical and disciplinary situations and child abuse prevention.

Ensures all program associates are properly trained and prepared for emergency situations.

This includes implementing and following training requirements in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures.

Maintains proper records, including associate certifications, meetings, and trainings.

Schedules associates and volunteers in accordance to safety and program needs and ensures all safety and program ratios are followed.

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