Sales Manager

JOB TITLE: Sales Manager DEPARTMENT: Tokahe Distribution / Sales REPORTS TO: Tokahe Distribution Operations Manager EMPLOYMENT STATUS: Full-time LOCATION: Welch, MN; regular travel throughout Minnesota Scope and Summary of the Position The Sales Manager leads wholesale account development for Tokahe Distribution, part of Prairie Island CBH, Inc.

The role grows business with eligible customers throughout Minnesota, including authorized Tribal market channels, and supports Island Pezi, Grasslands, and other approved products.

The manager builds lasting customer relationships, protects margin, and generates repeat business.

Reporting to the Tokahe Distribution Operations Manager, this hands-on role owns an account portfolio and coordinates field activity.

Working with Distribution, Cultivation, Finance, and Marketing as one CBH team, the manager connects customer needs with available products and builds wholesale business supporting the Prairie Island Indian Community's economic priorities.

Primary Duties and Responsibilities Wholesale account development Develop territory and account plans with the Distribution Operations Manager.

Prioritize eligible prospects, existing customers, and growth opportunities based on demand, product availability, service capacity, and commercial value.

Own the sales process from prospecting and buyer meetings through proposals, approved terms, order confirmation, and follow-up.

Build relationships with purchasing decision-makers and maintain clear next steps for each opportunity.

Grow repeat business through consistent account visits, assortment recommendations, retailer follow-up, and reorder planning.

Monitor customer sell-through where data is available, identify at-risk accounts, and address barriers to retention.

Maintain working knowledge of approved products, specifications, test information, availability, and handling requirements.

Present each brand accurately and communicate buyer feedback and market observations to the responsible CBH teams.

Pricing and account financial performance Prepare accurate quotations and negotiate within approved pricing, discount, and contract authority.

Evaluate net selling price and margin after discounts, returns, and promotional costs; obtain approval for exceptions before making commitments.

Coordinate account onboarding with Compliance, Finance, and Distribution, including buyer eligibility, purchasing authority, account documentation, credit approval, and payment terms.

Review customer balances and payment issues with Finance.

Support collection follow-up, resolve disputed invoices, and respect credit holds and approved limits.

Refer credits, write-offs, and changes to terms to the authorized approver.

Forecasting and order coordination Maintain accurate CRM records, including contacts, account history, quotations, opportunities, next steps, and commitments.

Prepare regular forecasts by account, product, and expected order period, distinguishing buyer interest from conf...