Branch Manager - Mt. Pleasant Walmart Branch

Summary Somerset Trust Company employees are an asset to the company and are friendly, reliable, and compassionate about providing excellent customer service to all internal and external customers.

Employee should understand the culture and philosophy of the bank to perform their duties while demonstrating professional expertise in all aspects of job practicing sound decision making and maintaining consistent performance of all duties.

This role requires the ability to lead by demonstrating and upholding expectations for a professional, respectful, and positive work environment for their fellow colleagues and customers.

Essentail Duties and Responsibilities: · Oversee all daily branch operations · Provide leadership and supervision to branch staff · Serve as backup for all operational roles within the branch · Resolve customer complaints and escalate to the Community Manager when necessary · Assist in hiring, training, performance management, and disciplinary actions · Manage branch scheduling and staffing · Oversee all branch audit functions and compliance initiatives · Ensure timely and accurate processing of Garda shipments and deliveries · Consumer Lending (non-real estate) processing · New account opening and account maintenance · Collaborate with the Community Manager on outreach efforts and community engagement · Supply weekly report to Community Manager · Adhere to the company's WE Statements and customer service standards · Remain knowledgeable and ensure department adherence to all internal policies and procedures as well as to all applicable State and Federal Banking Regulations · Understand and support all BSA/AML responsibilities as applicable to the position as well as consistently, accurately, and timely carry out these responsibilities in compliance with the Bank's internal policies · Demonstrate adaptability in evolving environments and perform other related work and duties as assigned Education and/or Experience: · Prior branch management or people management experience is preferred.

· Prior banking experience and a general knowledge of retail products.

· High school diploma or general education degree (GED) required.

Some college background strongly preferred, but not required.

TECHNICAL SKILLS: · Proficient with DNA and Microsoft Office products including Word, Excel, Outlook · Must be willing to learn new systems and adapt to emerging technologies LANGUAGE SKILLS: · Ability to analyze reports and communicate the results to others · Ability to read interpret documents such as procedure manuals and release notes · Ability to write business correspondence, and policies using proper grammar and accurate spelling MATHMATICAL SKILLS: · Proficient in calculating figures and amounts such as balances, payments, interest, etc.

REASONING ABILITY: Strong problem-solving skills that utilize both quantitative and qualitative information along with intuition Ability to apply common sense understanding to carry ou...