INSIDE SALES MANAGER

CITGO PETROLEUM CORPORATION

CITGO Petroleum Corporation is a recognized leader in the refining industry and operates under the well-known CITGO brand.

CITGO owns and operates three refineries located in Lake Charles, LA.; Lemont, IL.; and Corpus Christi, TX, and wholly and/or jointly owns 43 active terminals, nine pipelines and three lubricants blending and packaging plants.

With approximately 3,300 employees and a combined crude capacity of approximately 829,000 barrels-per-day (bpd), positions CITGO as one of the best-branded supplier companies in the industry.

At CITGO our people are our most important resource.

Our core values are Safety, Integrity, Respect, Accountability, and Care.

Job Summary

The Inside Sales Manager is responsible for owning and executing the overall inside sales strategy for CITGO Lubricants, including customer retention, lead generation performance, revenue growth, and achievement of team sales objectives.

This role leads, coaches, and develops a team of Inside Sales Account Managers focused on growing sales through proactive phone, email, video, and digital customer engagement.
The Inside Sales Manager drives business results by establishing strategic priorities, defining performance expectations, managing prospecting and pipeline execution, improving customer retention, and ensuring effective Salesforce CRM utilization.

This role collaborates closely with field sales, marketing, customer service, product management, and channel partners to expand market share, improve customer profitability, and strengthen long-term customer relationships.

Minimum Qualifications

• 5+ years of sales experience, preferably within lubricants, fuels, chemicals, industrial products, automotive aftermarket, or related industries.
• 3+ years of sales leadership or inside sales management experience.
• Demonstrated success leading, coaching, and developing high-performing sales teams.
• Experience with Salesforce CRM and sales pipeline management.
• Strong prospecting and lead generation experience utilizing LinkedIn, ZoomInfo, and other sales intelligence platforms.

The minimum years of required job related experience required are a Bachelor's Degree and 5 years experience

Job Duties

1.

Sales Leadership, Business Planning, and Inside Sales Strategy Ownership: Own the overall inside sales strategy, operating cadence, and performance expectations for the Inside Sales Account Manager team.

Establish sales priorities, develop annual and quarterly business plans, allocate team resources, and set performance goals aligned with Lubricants business objectives, revenue targets, customer retention priorities, and lead generation requirements.

Recruit, train, onboard, coach, and develop a team of Inside Sales Account Managers.

Conduct regular one-on-one coaching sessions, call reviews, and performance evaluations.

Create development plans to improve product knowledge, sales skills, prospecting effectiveness, and customer engagemen...