US Defense - System Administrator Senior Technology Consultant, (Clearance TS/SCI) Aberdeen, MD, O

US Defense - System Administrator Senior Technology Consultant, (Clearance TS/SCI) Aberdeen, MD, Onsite

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Contributions have a regular, sustained impact on the technical components of HPE products, solutions, or services.

Applies advanced subject matter expertise to solve complex business problems and is recognized as a subject matter expert.

Provides technical guidance and partnership to functional and project teams and may contribute to cross-functional initiatives.

Exercises significant independent judgment in determining the best approach to achieve objectives.

May also provide team leadership and mentor others. 

US Citizenship required

Clearance required: Requires: Top Secret (TS) Sensitive Compartmented Information (SCI) US government clearance

Onsite daily work required in Aberdeen, MD

Responsibilities: 

• Monitors and maintains the health of HPC systems, including compute, network, and storage. 

• Plans and performs monthly system patching and semiannual operating system upgrades. 

• Reviews, resolves, and responds to client support tickets. 

• Creates, tracks, and closes assigned support cases and ensures that all open cases on teams assigned systems are completed to customers satisfaction.  Returns parts in accordance with company policy and customer SLA’s. 

• Maintains availability reports to track service level agreements (SLAs). 

• Plans, schedules, and completes monthly patching across all systems and kernel upgrades in accordance with company releases and established customer policies and guidelines. 

• Maintains the client-required system security posture. 

• Supports clients with application installations. 

• Troubleshoots and repairs hardware issues. 

• Maintains the on-call schedule to support 24x7x2/4 coverage year-round. 

• Supports new system installations with hands on hardware and software and customer acceptance testing. 

• Champions knowledge management and asset reuse across the practice to standardize quality and maximize operational efficiency.  

• Mentors junior team members in issue and case managem...