Residential Supervisor

Personal Care Administrator
Community Residential Rehabilitation | Aldan, PA | Full-Time | $52,000 /year| Psychosocial Services
Lead a Team That Changes Lives
Are you ready to step into a leadership role where your work directly shapes recovery outcomes for the people who need it most? As our Personal Care Administrator, you'll run the day-to-day operations of a community residential rehabilitation program - supervising a dedicated team, guiding clients toward recovery, and making sure every service delivered meets the highest standards of care.This is more than a management job.

It's a chance to build a program you're proud of, mentor staff who look to you for direction, and be the steady hand that keeps care moving forward - even in the toughest moments.
What You'll Do
Lead the Program


* Own the day-to-day success of your psychosocial program, from staffing to service quality


* Provide hands-on supervision and coaching to your team, individually and in groups


* Step in with direct client services whenever the program needs you


* Be the point person your staff can count on - including 24-hour availability for emergencies


* Support fellow programs with backup supervision when needed

Champion Client Recovery


* Ensure every service reflects recovery-oriented, culturally competent best practices


* Connect clients and staff with the community resources that make recovery possible


* Recognize when a client needs a higher level of care and make the call promptly

Keep the Program Running Strong


* Manage staffing, documentation, billing, and re-authorizations with precision and speed


* Partner with Accounting to resolve billing issues quickly


* Keep spending on track and minimize unnecessary costs


* Maintain equipment and facilities, flagging repairs or replacements early


* Ensure full compliance with licensing standards, contracts, and agency policy

Drive Continuous Improvement


* Partner with your supervisor to shape the program's annual plan


* Track performance improvement indicators, census, and outcome data


* Run regular staff meetings that turn insight into action


* Report incidents promptly and transparently


* Represent the agency professionally with payers, community partners, and at interagency meetings


* Respond quickly and thoughtfully to client complaints or grievances


* Handle HR-approved disciplinary actions in line with agency policy

What You Bring


* Education: Bachelor's degree in a behavioral health discipline


* Licensure/Certifications: None required


* Clearances: Pennsylvania Child Abuse Clearance, Criminal Clearance, and Fingerprint-based federal criminal history; valid Driver's License; not listed on any Medicaid/Medicare Exclusion list

Additional relevant experience and/or education may be considered in place of the above, at the Personnel Officer's discretion.
What's In It for You
Full-time employees (30 hours/w...