Executive Director, Offers & Shopping Go-to-Market Lead

Offers & Shopping Go-to-Market Lead, Executive Director

Help scale marketing and media solutions that create measurable outcomes for clients and meaningful experiences for customers.

In this role, you will bring structure, rigor, and speed to how new capabilities are brought to market and delivered consistently.

As an Executive director offers go to market in Chase media solutions, you sit at the intersection of product, sales, and operations to define what solutions are launched, for whom, and how we win.

You own portfolio-level go to market strategy, readiness governance, and launch execution for new capabilities and partner programs.

You align stakeholders, surface tradeoffs, manage dependencies, and establish operating cadences that improve speed to market, operational scalability, and post-launch performance.
Job responsibilities


* Own the multi-year go to market strategy and portfolio direction in partnership with senior leaders, including strategic pillars and annual priorities.


* Define solution and product go to market strategy by clarifying target customers, core use cases, value proposition, packaging, and commercialization requirements and maintain a market and competitive point of view to inform positioning, sequencing, and roadmap inputs.


* Build business cases for strategic initiatives, including revenue impact, cost to serve, delivery complexity, and risk and controls considerations.


* Own end-to-end launch planning and operating cadence, aligning product, marketing, sales, operations, servicing, controls, legal, risk and compliance, data and analytics, and technology on scope, timing, and success metrics.


* Establish and run governance including intake, prioritization, stage gates, readiness reviews, decision logs, and escalation paths.


* Build and maintain a standardized go to market toolkit, including templates, checklists, roles and responsibilities, launch scorecards, communications, and training materials.


* Partner with product and sales to develop positioning, narratives, and enablement materials to ensure field readiness and consistent client delivery.


* Drive launch readiness across customer and operational journeys, ensuring process clarity, training, tooling, and support models are in place.


* Manage cross-portfolio dependencies across data, platforms, partner integrations, creative, controls approvals, and servicing tooling, removing blockers and accelerating decisions.


* Partner with data and analytics to define measurement frameworks and test and learn plans, and translate insights into iteration.

Own closed-loop feedback from go to market performance into product strategy, including win and loss insights and client feedback.


* Lead cross-functional issue management for launches, including risk triage, incident response, post-mortems, and continuous improvement, Lead and develop a team, setting high standards for strategic thinking, operational rigor, stake...