Quality Manager

Quality Manager

The Quality Manager serves as the site leader for quality, product safety, and regulatory compliance within a fast-paced manufacturing environment.

This role requires a proactive, confident leader who demonstrates strong initiative, sound judgment, and the courage to address challenges, drive accountability, and make decisions that protect product safety and quality.

Working within an established quality management system, the manager partners closely with operations to ensure consistent execution of quality standards, develop employees, resolve issues, and drive continuous improvement.

Success in this role requires strong leadership, adaptability, and a willingness to learn the technical aspects of the business.

The organization operates within an established Enterprise Quality Management System (EQMS), providing standardized policies, procedures, and quality expectations.

The Quality Assurance Manager is responsible for ensuring effective execution of these programs at the site level, identifying opportunities for improvement, and supporting implementation of changes as business or regulatory needs evolve.

You will also interact with the production staff, providing coaching and training on quality standards, Product Safety Plan/Hazard Analysis, and other regulatory initiatives.

You will also lead continuous improvement projects and provide root cause analysis and corrective actions to resolve issues.

Duty or Area of Responsibility

60%

To ensure product safety and quality systems implementation, training, assessment, and compliance.

Conduct root cause and corrective/preventive action analysis of customer complaints and internal issues related to manufacturing errors.

Creating, updating, and implementing standard operating procedures (SOPs).

Proactively manage and resolve product safety and regulatory issues in collaboration with head office quality team.

Provide targeted follow-up on claims and complaints

Build and sustain a culture of quality, accountability, and continuous improvement through employee engagement, coaching, and cross-functional collaboration.

20%

Develop a working knowledge of pre-mix Quality Control, systems, processes, and procedures related to plant manufacturing.

Act as the champion for product safety/quality; monitor and repost on trends alerting the Director and/or Senior Quality Assurance Manager.

20%

Lead assigned projects in critical process monitoring and capability; working with operations, QA/QC, and plants to establish new product/process measurements and preventative control at the source.

Job Scope:

-Impacts all aspects of daily quality, product safety, and regulatory compliance.

Manage a 3-5 member team.

Required Experience/Education:



* Bachelor's degree or equivalent combination of education and relevant leadership experience.


* 4-6 years of progressive experience in manufacturing, operations, quality, or a related environment, including leadership responsibilitie...