EAS GREETER

Balance asset protection with customer service and act as a deterrent to potential shoplifters by acknowledging all customers who enter and exit our stores.

Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Minimum


* High school diploma or GED


* Ability to work flexible shifts including evenings, weekends and holidays


* Good verbal communication skills


* Prior experience dealing with customers

Desired


* One year experience in retail loss prevention or customer service


* Good written skills



* Adhere to all local, state, and federal health and civil code regulations.


* Remain near the entrance or exit at all times.


* Perform duties as described in training and in the EAS Greeter manual.


* Act as a deterrent to potential shoplifting/rollout activity.


* Represent the store and company as a customer service ambassador to all customers, vendors, and associates of Kroger.


* Maintain a high level of customer service and relationship skills.


* Make eye contact with as many customers entering and exiting the store as possible.


* Smile, acknowledge, greet and thank as many customers entering and exiting the store as possible.


* Adhere to all standards outlined in the Customer 1st Service Plus Program.


* Maintain good communication in the store and throughout the organization.


* Inform the store management of all potential problems, hazards and safety violations that come to your attention.


* Must be able to perform this job with or without reasonable accommodation.