MCN MarTech Developer

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design.

We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.

We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects.

Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Work You'll Do

As a US Delivery Center Consultant on the team, you will:


* Translate approved requirements and solution designs into Salesforce Marketing Cloud Next configuration and development.


* Configure Salesforce objects, fields, relationships, permissions, and metadata; build Flow and Marketing Flow automation for cross-cloud customer processes.


* Implement Data 360 segments, activations, calculated insights, and customer data use cases, along with content, audience, personalization, messaging, and campaign activation.


* Configure Agentforce topics, instructions, actions, grounding, and escalation paths; develop Salesforce and external integrations using approved APIs, platform events, and patterns.


* Test solutions across unit, system, integration, regression, and performance scenarios; support UAT, demonstrations, defect resolution, deployment, and release readiness.Document configurations, deployment materials, and runbooks; troubleshoot production issues, perform root-cause analysis, follow security and governance standards, and collaborate with technical and business stakeholders.


* The successful candidate would possess these skills:
+ Ability to work independently and collaborate as part of a team
+ Effective written and verbal communication skills
+ Meticulous attention to detail and quality of work product
+ Ability to build and sustain professional relationships
+ Ability to lead projects or workstreams
+ Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
+ Strong interpersonal skills and professional demeanor
+ Ability to meet deadlines
+ Ability to provide clear guidance to others

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact.

Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Advertising, Marketing, & Commerce offering designs and implements solutions that engage and a...