Care Coordinator

Care Coordinator Are you organized, detail-oriented, and passionate about helping people access the resources they need to live healthier, more independent lives? Valley Community Services Board (VCSB) is seeking a Care Coordinator to support individuals receiving Adult Mental Health Case Management services.

In this role, youll help individuals navigate representative payee services, manage budgets, resolve benefits-related issues, and access primary and specialty healthcare.

Youll serve as a key connection between individuals, case managers, medical providers, and agency representative payee staff, helping ensure financial and healthcare needs are addressed in a timely and coordinated way.

This position is a great fit for someone who enjoys balancing administrative responsibilities with meaningful service to others.

Your attention to detail, communication skills, and ability to keep information organized will help individuals maintain financial stability, access important health screenings, and work toward greater independence.

Why Join Valley CSB? We offer benefits designed to support your work, well-being, and future: Starting pay of $22.89/hour.

$2,500 sign-on bonus.

Health insurance starting as low as $40 per month for individual coverage, with family and dependent plans available.

14 paid holidays.

Accrue up to 20 days of paid time off (PTO) per year beginning in your first year, available for use as it is accrued.

Participation in the Virginia Retirement System (VRS).

Professional development assistance provided at no cost.

Regular MondayFriday schedule, 8:30 a.m.5:00 p.m.

What You'll Do Serve as the primary liaison between individuals receiving representative payee services, their case managers, and agency representative payee staff.

Conduct initial and annual budget meetings and help individuals develop, review, and update budgets based on their income, benefits, and expenses.

Monitor representative payee accounts, identify potential financial concerns, and coordinate follow-up when issues arise.

Track Social Security benefits and insurance status and help resolve benefit-related questions or challenges.

Prepare and distribute monthly representative payee account reports and support clear communication among everyone involved.

Provide budgeting guidance and financial education to help individuals build financial stability and independence.

Conduct annual primary care screenings and coordinate referrals to primary care providers and specialty medical services.

Track required antipsychotic metabolic screenings and help ensure they are completed in accordance with DBHDS requirements and agency standards.

Coordinate with individuals, case managers, medical providers, and treatment teams to address healthcare needs and follow up on referrals.

Request medical records and coordinate their timely entry into the electronic health record.

Maintain accurate records, track screening completion, and prepare required reports within established dea...