Program Director - ICC

This position is a hybrid role.

Only TN residents will be considered for employment.

Tennessee Voices Inc.

is Tennessee's collaborative leader in mental health and family well-being.

Each year, we serve thousands of children, parents, and adults across all 95 counties with services that prevent crises, heal trauma, and build long-term stability.

Our model works because it's whole-family, trauma-informed, and community-driven.

By healing parents alongside their children, providing critical resources like housing and mental health support, and advocating for systemic change, TN Voices helps families thrive and communities grow stronger.

Summary: The Program Director provides leadership, oversight, and coordination of multiple regional and statewide programs serving children, youth, and families involved in child-serving systems.

This position is responsible for ensuring high-quality program implementation, staff supervision, fiscal and regulatory compliance, data management, and systems-level collaboration.

The role advances family-driven services, supports workforce development, and promotes best practices across mental health, education, juvenile justice, suicide prevention, statewide family network, prevention programming , advocacy, and community systems.

Essential Duties & Responsibilities: Oversee daily operations of assigned regional and statewide programs, including planning, implementation, monitoring, and evaluation.

Ensure all phases of program implementation are delivered with high quality, fidelity, and adherence to System of Care principles and CARF standards.

Provide direct supervision, training, and support to program managers, outreach specialists, family support specialists, care coordinators, and other assigned staff.

Facilitate regular individual and group supervision, promote staff development, and foster positive and inclusive team cultures.

Coordinate assignment of families to services and support effective service delivery in home and community settings.

Ensure scopes of service for all funded contracts are fully met and maintained.

Ensure accountability, funding, and billing requirements are accurately completed as required Monitor program outcomes, documentation, databases, and reports to ensure accuracy, timeliness, and compliance with funder, state, and agency requirements.

Complete required program and quality reports as assigned.

Monitor and manage assigned program budgets in collaboration with executive leadership and finance staff.

Identify and implement Program Improvement Plans Participate in grant development, funding diversification, and sustainability planning efforts.

Provide statewide training, consultation, and technical assistance to staff, family leaders, and facilitators as applicable.

Support the development of family leaders and family support groups through recruitment, training, and ongoing consultation.

Represent the organization on local, regional, and statewide committees, task forces, advisory g...