Affordable Housing Operation Specialist - YMCA of the North Shore

Affordable Housing Operations Specialist

The YMCA is a leading nonprofit organization committed to strengthening community through youth development, healthy living, and social responsibility.

The YMCA of the North Shore is seeking a detail-oriented Affordable Housing Operations Specialist to support the administrative, financial, and regulatory operations of our housing programs in Beverly and Ipswich.

This role plays a key part in ensuring accurate records, regulatory compliance, and operational consistency while partnering closely with Housing leadership, Finance, and external agencies.
Position Summary

The Affordable Housing Operations Specialist supports day-to-day housing operations by maintaining resident and financial records, coordinating compliance and reporting requirements, and assisting with audits and monitoring activities.
Key Responsibilities
Financial Operations & Billing


* Maintain accurate and confidential resident and financial records


* Collect rents, process deposits, and ensure timely system entry


* Support billing and annual rent increases in compliance with regulations


* Assist with delinquency and legal documentation as needed

Compliance, Reporting & File Management


* Prepare and submit required housing reports (monthly, quarterly, annual)


* Maintain Department of Mental Health (DMH) documentation and records


* Process move-ins and annual recertifications in compliance with regulations


* Coordinate audits, inspections, and file reviews


* Maintain audit-ready resident files

Administrative & Operational Support


* Prepare reports and documentation for Housing leadership


* Track compliance deadlines and reporting cycles


* Serve as a resource to housing staff on documentation and billing processes


* Maintain confidentiality of resident and financial information


* Support data integrity and documentation standards across housing operations

Why Work at the YMCA?

At the YMCA, you're more than an employee-you're part of a mission-driven organization dedicated to making a difference.



* Professional Growth: Paid training, development, and advancement opportunities across seven YMCA locations.


* Health Benefits: Medical, dental, and employer-funded life insurance for full-time staff.


* Generous Time Off 3 weeks paid vacation, plus sick and personal time for full-time employees.


* Retirement Plan: 12% company contribution to your retirement fund (vested, no match required).


* Free Y Membership: Access to swim classes, fitness programs, discounts on childcare, camp, and more!

Be part of a team that supports your career, health, and well-being while making a difference in your community!