Racquet Sports Coordinator

About Us

At Claremont Resort & Club, we believe that exceptional hospitality starts with extraordinary people.

For over a century, our iconic resort has set the standard for luxury and service in the Bay Area.

We take pride in creating memorable experiences for our guests-and a rewarding, inclusive workplace for our colleagues.

Situated on 22 acres in the Berkeley and Oakland Hills, Claremont Resort & Club seamlessly blends its rich 19th-century history with the modern day to offer the very best of the Bay Area.

Guests dine with friends at Limewood, relax at our urban oasis, The Spa at the Claremont, and discover total wellness at The Club at the Claremont- all while taking in the breathtaking views of the San Francisco Bay.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Compensation
Salary Range: $32.00 - $40.00 Hourly

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

The Racquet Sports Coordinator is responsible for day-to-day administrative and operational support of the racquet sports department, including court scheduling, reservations, billing accuracy, and audit compliance.

This is a back-of-house role supporting the Director of Racquet Sports and teaching professionals.

Ideal candidates are highly organized, detail-oriented, and thrive in structured, accuracy-driven environments.

Essential Responsibilities

Court Scheduling & Reservation Management


* Manage all court reservation systems and daily scheduling for tennis and pickleball courts.


* Process member court bookings, modifications, and cancellations in accordance with club policies and priority rules.


* Coordinate court blocking for lessons, clinics, leagues, tournaments, team practices, and maintenance


* Maintaining and update the master court calendar at all times.


* Enforce court reservation policies and escalate violations or conflicts to the Director of Racquet Sports.


* Manage guest court access, including fee collection and proper documentation.


* Maintain an accurate, real-time court availability view for use by staff and, where applicable, members.

Court Reservation Audits


* Conduct regular audits of court reservation records to ensure accuracy, policy compliance, and proper utilization.


* Identify and resolve booking discrepancies, unauthorized holds, and ghost reservations.


* Track no-shows, cancellation patterns, and peak utilization data; prepare summary reports for the Director on a recurring basis.


* Maintain audit logs and documentation for...