Service Offer Data Specialist

Job Summary
The Service Offer Data Specialist is responsible for managing service offer data uploads, localization, validation, publication, and maintenance across Master Data Hub (MDH), Product Information Management (PIM), and ERP systems.

This role ensures service offer data is accurate, complete, compliant with governance standards, and readily available for commercial and operational use.

The specialist collaborates with global and local stakeholders to support offer deployment, master data governance, and continuous process improvement.
Key ResponsibilitiesData Upload & Localization


* Manage end-to-end service offer data uploads into PIM and ERP systems.


* Localize offer data for country-specific requirements, including descriptions, commercial references, pricing, attributes, and web catalog content.


* Validate uploaded data to ensure accuracy, completeness, and compliance with governance standards.


* Resolve data errors, rejected records, and synchronization issues through coordination with data owners and stakeholders.


* Maintain upload plans, status reports, timelines, and issue logs.

Master Data Management (MDH)


* Review and validate mandatory fields, classifications, hierarchies, and reference values before submission.


* Monitor workflow approvals, rejections, and publication status within MDH.


* Identify and resolve duplicate records, incomplete attributes, and data quality issues.


* Ensure data consistency between MDH and connected systems, including PIM, ERP, CPQ, and reporting platforms.

PIM & Publication Management


* Publish localized service offer data to web platforms after validation.


* Coordinate localization requirements with Service Offer Marketing teams and other stakeholders.


* Support system updates, enhancements, and evolving business requirements within PIM.

ERP & Downstream Process Support


* Complete master data templates and enrich service offer attributes within ERP systems.


* Support offer configuration for quoting, order management, billing, supply chain, and work order generation processes.


* Maintain ERP master data and support pricing uploads during annual transfer price campaigns.


* Ensure accurate reference data flow between PIM and ERP systems.

Data Analysis & Continuous Improvement


* Analyze ERP order data to support business decisions and data validation.


* Collaborate with cross-functional teams to resolve data-related issues.


* Monitor data quality, deployment effectiveness, and process performance.


* Recommend and implement process improvements to enhance data governance and operational efficiency.

RequirementsEducation


* Bachelor's degree in Business, Information Systems, Data Management, Engineering, or a related field.

Experience


* Experience in master data management, data governance, product information management (PIM), ERP systems, or related business operations.


* Experienc...