Temporary Seasonal Hospitality Support Associate, Palo Alto

The Team:
The Hermès Palo Alto Boutique opened in 2018 and focuses on providing extraordinary service to clients as a part of the Western Region.

This position will report to the Operations Manager and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.

The Opportunity:
The Temporary Seasonal Sales Support Associate provides clerical support for both front and back of house operations in the Hermès boutique.

All other duties as assigned by the supervisor.

The Temporary Seasonal Sales Support Associate position begins in November and will go through December 31st.

About the Role:


* Support main floor traffic by greeting all clients, determining client needs, and escorting them to appropriate floor or sales associate.


* Support beverage service to clients in alignment with brand standards.

Ensure that beverage supplies are appropriately stocked in partnership with management.


* Provide hospitable services, such as bringing coloring books to kids.


* Support the sales team with selling process; hanging merchandise, returning merchandise to floor, retrieving stock, physical preparation of stock room.


* Organize and prioritize workstation and selling floor to support the sales effort ensure all items (bags, boxes, note cards, ribbons, stationery and the like) are always stocked, maintain selling floor merchandise standards, straightening, filling in, etc.


* All other duties assigned by supervisor

Supervisory Responsibility:


* NO

Budget Responsibility:


* NO

Decision Making Responsibility:


* NO

About You:


* Strong communication skills.


* Customer Service oriented.


* Detail oriented.


* Strong organizational skills.


* Computer skills: Microsoft Office.


* Ability to handle difficult situations with grace, compassion and composure.


* Ability to lift between 0-25 lbs.

without assistance.


* Regular in-person work at a Company-designated work location is an essential function of this position.

The range for this position is $22.00 to $23.00 per hour.

Actual rates are determined based on job, location, and individual experience.

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

Company Overview
Since 1837, Hermès has remained faithful to its artisan business model and humanist values.

We place people at the heart of what we do and aspire to make a positive impact on the world.

The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.

An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 w...