LIMS Product Owner

Are you passionate about connecting laboratory science and technology to strengthen quality systems, regulatory compliance, and business outcomes? Join us as an LIMS Product Owner and Technical Lead for OneLab, the BIOVIA LIMS that supports laboratory testing across Altria's Operating Companies! In this role, you'll advance quality computer systems by applying deep technical expertise to design and optimize system capabilities and workflows that improve consistency, usability, and control while aligning with compliance and operational needs.We're looking for a hands-on technical leader who can translate laboratory science into software solutions.

They will also strengthen collaboration across functions to improve solution quality, speed up delivery, and build confidence among partners.

This position is based in Richmond, VA, with a hybrid work schedule (Tuesday through Thursday in the office).

Relocation benefits are available.
What you will be doing: Product Ownership and Platform Delivery


* Being responsible for the OneLab LIMS platform end to end, including scope, MVP definition, release sequencing, and SOWs for enhancements and upgrades.


* Leading platform upgrades from readiness and gap assessment through testing and go-live, including prioritizing fixes and replacing customizations with out-of-box functionality.


* Defining and maintaining method architecture and configuration standards that simplify the system and reduce lab and development effort.

Method Development and System Configuration


* Leading recipe and method development for laboratory customers


* Configuring and supporting sample login workflows, admin configuration, and system administration.


* Designing data import solutions for external contract labs, including testing of data files and spec sheets.

Integrations, Reporting, and Data


* Leading instrument integration and metrology activities, including instrument setup, connectivity, events, resolving issues, and auditing.


* Supporting system integrations

Quality, Compliance, and Risk Management


* Maintaining QMS documentation, work instructions, and control documents to support system and business changes.


* Prioritizing and resolving open compliance and system-related items to ensure timely risk mitigation.


* Establishing testing best practices that improve edge-case coverage and the use of representative data.

Stakeholder Engagement and Team Leadership


* Translating lab-scientist language into implementable software requirements using visual mock-ups, use cases, workflow diagrams, and live demos.


* Leading and coaching method developers


* Facilitating regular business partner alignment across scientific, quality, and IT teams


* Delivering end-user training and organizational change management for new functionality.

We want you to have:


* Bachelor's degree or advanced degree in Information Systems, Computer Science, or a related field
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