Senior Associate, Product Analyst - Rewards

Help shape how customers experience and benefit from a modern rewards program.

In this role, you will partner across product, design, data, and technology to deliver new features that improve customer outcomes and business results.

You'll bring structure to complex work, translate needs into clear delivery plans, and help teams stay aligned from planning through launch.

If you enjoy solving ambiguous problems and delivering measurable impact, this role offers meaningful ownership and visibility.

Job summary
As a Senior Associate, Product Analyst - Rewards in the Rewards Product team (TBD), you will support the implementation of new rewards features by translating customer and business needs into clear plans, requirements, and delivery outcomes.

You will work with cross-functional partners to sequence work, manage risks and dependencies, and drive execution through the product development lifecycle.

You will use data and stakeholder input to help prioritize decisions and improve how the rewards experience scales over time.

Job responsibilities


* Build domain knowledge in rewards and loyalty experiences and your assigned product area to support informed delivery decisions


* Partner with product, design, data, and technology teams to translate needs into clear requirements and implementation plans


* Analyze current-state processes and identify opportunities to improve operational readiness and end-to-end customer experience


* Define and maintain delivery artifacts, including project plans, milestones, decision logs, risks, issues, and key metrics


* Support agile delivery by helping ensure epics, stories, and acceptance criteria are clearly defined and ready for development


* Coordinate user testing and implementation readiness activities to support high-quality launches


* Identify delivery risks and tradeoffs, document options, and support recommendations that balance value, impact, and time to market


* Provide clear, timely stakeholder communications, including progress updates and escalation of blockers or decisions needed


* Present product needs, delivery progress, and key challenges to stakeholders, including senior leadership, as appropriate

Required qualifications, capabilities and skills


* 3+ years of experience in product management, product analysis, business analysis, or related delivery roles in a cross-functional environment


* Experience supporting software delivery using agile methodologies


* Experience translating business needs into requirements, including documented acceptance criteria


* Experience managing or coordinating work across multiple stakeholder groups in a matrixed organization


* Experience tracking delivery status, risks, issues, and decisions and communicating updates to stakeholders


* Experience using Microsoft Office tools (PowerPoint, Excel) and collaboration/work management tools such as SharePoint, Jira, and Confluence


* Bachelor's...