Engergy Services Screening Specialist

Position Open Date: 10/23/2026 Position Close Date: 11/06/2026 Interested in making a difference in your community while building a career? Join our team as an Energy Services Screening Specialist! WHO WE ARE: For 60 years, Opportunity Council has worked throughout Northwest Washington to build just, equitable communities through service, investment, and collaboration.

Our mission is to help people improve their lives through education, support, and direct assistance while advocating for just and equitable communities.

Part of a national network of Community Action Agencies, we are dedicated to helping people help each other and themselvesbuilding a community where everyone has the chance to thrive and contribute.

OUR VALUES: At Opportunity Council, our values guide everything we do.

Collaboration, respect, integrity, passion, and learning shape how we show up for each other and for our community.

Were also committed to weaving diversity, equity, and inclusion into every part of our workfrom the help we offer in the community to the kind of workplace we create for our staff.

To learn more about us and our work, visit our website: www.oppco.org WHAT YOU WILL DO: Provides point of entry contact to community members seeking information and/or services from Opportunity Council Energy Programs.

WORK SCHEDULE: Full time, Monday through Friday ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Answers Energy Services phone calls and responds to walk-ins and crisis calls.Problem solves with clients in crisis.Prescreens clients to determine eligibility for Energy Services programs.Schedules clients for energy appointments.

Enters appointments into scheduling database.

.Provides clerical support for Energy Services, including electronic filing, preparing mailings, processing paperwork, and providing data information upon requestAssists clients with basic Energy Services information and referrals, including working with vendors and outside community agencies.Maintains knowledge of agency and outside community services information in order to provide accurate assistance and referrals to clients.Specialize in providing services to clients and families who speak a language other than English as a primary language.

May occasionally be asked to support with translating/interpreting a language other than English to assist potential or current clients.

OUR IDEAL CANDIDATE WILL HAVE: Experience or training in working directly with low-income or disadvantaged persons.Experience coordinating with other professionals and social service agencies.

If hiring for a bilingual position.

Must be able to speak, read, and write with proficiency and fluency in the required language.

Valid Washington State drivers license and five-year driving history within OpportunityCouncils Auto Insurance Standards.

We place a strong value in hiring individuals with lived experiences of, poverty and/or homelessness or who have previously participated in Opportunity Council programs or other social...