Director, Community Experience

Description

THE ARC CENTRAL ALABAMA

Job Description: Director of Community Experience / Community Waiver Services

Department: Community Waiver Services
FLSA Classification: Exempt (Salaried)
Employment Type: Full-Time
Salary Grade: Grade 9 - Director/Leadership
Reports To: Vice President / Senior Vice President of Community Waiver Services
Supervises: Community Experience and Community Waiver Program Coordinators
Schedule: Monday-Friday; occasional evening, weekend, or on-call availability based on operational needs
Location: Central Alabama - administrative office, program sites, and community settings

About the Opportunity

The Arc Central Alabama is seeking a mission-driven leader to direct community-based services that help people with intellectual and developmental disabilities live, work, and thrive as valued members of their communities.

If you are an experienced human services leader who believes in choice, dignity, and inclusion, we invite you to apply.

1.

Position Summary

The Director of Community Experience / Community Waiver Services provides strategic and operational leadership for community-based programs serving individuals with intellectual and developmental disabilities (IDD).

The Director ensures high-quality, person-centered services that promote independence, choice, dignity, inclusion, meaningful engagement, and progress toward individual goals.

The role oversees program operations, staff leadership, compliance, documentation, budgets, quality improvement, and individual outcomes while collaborating with executive leadership, clinical and nursing teams, quality assurance, human resources, finance, families, guardians, Support Coordinators, and community partners.

2.

Essential Duties and Responsibilities

The following essential functions must be performed, with or without reasonable accommodation.

This list is representative and not exhaustive.

Leadership and Operations



* Provide strategic direction and day-to-day oversight for assigned Community Waiver Services programs.



* Translate organizational priorities into clear plans, standards, measurable outcomes, and staff expectations.



* Conduct site visits; monitor staffing, service delivery, documentation, environments, and program performance; and ensure timely corrective action.



* Communicate significant risks, staffing needs, performance issues, and improvement priorities to executive leadership.

Community Experience and Person-Centered Services



* Lead a department-wide strategy for meaningful activities, community participation, personal growth, and improved quality of life.



* Ensure services reflect everyone's interests, preferences, abilities, culture, goals, informed choices, and rights.



* Expand access to recreation, volunteering, employment exploration, education, social activities, natural supports, and community partnerships.



* Evaluate engagement and individual outcomes and address barriers to inclusion.

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