Concierge

Come join our growing team! If you are looking for a rewarding role with opportunities for growth at a company that values integrity, innovation, and teamwork, look no further! Barkan Management Company is a leading property management firm serving over 200 residential communities across 8 states, with regional offices in Boston andWashingtonD.C.

Founded in 1964, we have over 50 years of experience in real estate, specializing in community association and multi-family management, encompassing market rate and affordable housing.

Our team of over 800 talented professionals shares a commitment to delivering unparalleled service, maintaining the highest quality standards, and exceeding client expectations.

Join us as we continue to redefine the standards of excellence in property management! Who we need: We are looking for a motivated, experienced, hands-onConcierge who will maintain a secure environment for the residents; ensuring that all residents and visitors are properly greeted and screened,supervise and direct thepage, and provide residents with personal services in an efficient, responsive, and professional manner.

What youll do: Maintain complete knowledge ofrules, regulations, and policiesWelcome/greet all residents and guests to the propertyin a professional manner reflecting a willing attitude to accommodate.Announce all guests to units.Become knowledgeable with building service providers, i.e., limousines, taxis, cleaners, pet services, food delivery,and the like.Ensure that the front lobbyis always well maintained;weather mats installed during inclement weather and removed immediately following; chipped paint addressed immediately, proper lighting, panel, and desk polished, and the like.

Receivecalls from residents forpersonal services and coordinate the same withthePage.Ensure that all requests are met in a timely manner.Supervise the activities ofPagestaff assigned to a daily shift,check for proper uniform and attendance.

Make sure that all services are provided in a friendlycourteous, professional manner.Ensure thatthe front deskis always covered.Accept deliveries in accordance with approved policy, mail, and drycleaning, and maintain logs associated with each task.Receivecalls from residents for maintenance or service andforward them to the appropriate personduring routine business hours.

For after-hour service requests, assess if the issue can wait until the next business day and login work order on Building Link.

If appropriate notify maintenance on call to assist.Maintain strict adherence to keycontrol policy, requiring that all visitors needing a key to be authorized to enter the unit.

Log in all key requests.Ensure that all contractors entering the front lobby are properly badged observing the policy that tools are not allowed through the front door.Enforce the building rules and regulations as provided by the Board of Managers.Ensurethat allcontractors have security badges before entering the building.Carefully monitor all ...