Operations Supervisor PUD

What makes DHL great?  Our People!  We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.  

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.

 Our corporate culture is about personal commitment – to our business, to each other and to our global communities.  DHL is dedicated to being a great place to work.

In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.  

 
Start YOUR career with DHL today! 
 
DHL Express currently has an opening for an Operations Supervisor (PUD) in our facility located in Lachine, QC. We are looking for a high-potential leader who is ready to invest in building a team of motivated people.   As the Operations Supervisor must be able to provide “hands-on” proactive management of the employees engaged in the daily export, clearance and transit of packages and freight, within prescribed standards of cost, efficiency, accuracy and on-time distribution. The Operations Supervisor implements new procedures to improve operational effectiveness and provides performance reports for management as required. The shift for the role is Monday to Friday, 9am to 5pm.

However, this may be adjusted based on business needs which would require the time to be shifted slightly earlier or later.

How will you contribute to the success of DHL? 


* Recruits, onboard and train new employees to be successful on the job; 


* Applies appropriate leadership/management style with open communication (i.e., communicates Corporate strategic plan, recognition of individual/team contributions) to motivate employees; 


* Ensures timely and accurate distribution of inbound and/or outgoing freight daily, in accordance with established global operational standards and procedures; 


* Addresses Customer complaints and escalated items in a professional, expedient manner; 


* Responsible for the performance management of all team members and follows progressive discipline for all employees under their direct supervision;  


* Actively contribute to a proactive safety program in compliance with legislative requirements and the collective agreement; 


* Establishes/implements productivity, quality and cost measurements & strategies to achieve desired operational results; 


* Plan and manages the schedules of employees on leave of absence, sick leave, vacation, etc.

to ensure sufficient staffing needs to run operations;  


* Completes accurate and timely reports for management as required (staff schedules, attendance records, recruitment/ payroll documentation, dangerous goods incidents, WSB reports, etc.); 


* Implements & follows up on Cust...