GCP Technical Account Manager

As a GCP Technical Account Manager (Cloud Infrastructure Engineer III), you will support Public Sector customers with cloud adoption, operational planning, technical issue resolution, and stakeholder coordination.

Working alongside senior team members, you will help maintain account health and coordinate activities across customer and delivery partner teams.

You will contribute to reliable, secure cloud outcomes in complex public-sector environments.

Recruiting for this role ends on 11/21/2026.

Work you'll do

As a GCP Technical Account Manager (Cloud Infrastructure Engineer III) on the AI & Engineering team, you will be responsible for:


* Coordinate technical activities across assigned customer workstreams and track customer issues, risks, dependencies, action items, and upcoming milestones.


* Collaborate with client Support, Product Engineering, and Site Reliability Engineering teams to resolve technical issues and customer escalations.


* Support customer launches, capacity planning, product releases, and operational readiness activities.


* Prepare materials for technical reviews, quarterly business reviews, and customer meetings; document customer needs and communicate product feedback to client teams.


* Recommend Google Cloud practices that improve adoption, reliability, security, and performance; escalate complex technical or customer issues to the Senior Technical Account Manager.

A successful candidate would possess these skills:


* Ability to work independently and collaborate as part of a team


* Effective written and verbal communication skills


* Meticulous attention to detail and quality of work product


* Ability to build and sustain professional relationships


* Ability to lead projects or workstreams


* Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment


* Strong interpersonal skills and professional demeanor


* Ability to meet deadlines


* Ability to provide clear guidance to others

The Team

At Deloitte, AI & Engineering brings together engineering capabilities to build, deploy, and operate integrated, sector-focused solutions across software, data, artificial intelligence, networks, and hybrid cloud infrastructure.

Our teams help clients modernize technology and data platforms, improve mission-critical operations, and create business value through scalable engineering solutions.

We tailor our delivery approach to each client's priorities, operating environment, and transformation goals.

Qualifications

Required:


* Bachelor's degree or 12+ years of professional experience in cloud infrastructure, cloud operations, software development, or technical consulting.


* 4+ years of experience supporting customers with Google Cloud implementations, cloud transformation programs, technical support, customer launches, release management, escalations, or technical consulting.


* 1+ years of experience designing, developing,...