Manager, Payments & Experience (PEX) Global Process

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Job Function:
Procurement

Job Sub Function:
Multi-Family Procurement

Job Category:
People Leader

All Job Posting Locations:
Taguig, National Capital Region (Manila), Philippines

Job Description:

The Manager, Payments & Experience (PEX) Global Process is responsible for supporting the Procurement Global Process Leads (GPL) in support of the Global Services, One Procurement, and Johnson & Johnson business strategy and objectives.

The role works directly with the Service Delivery leads, Global Process & Digital leads (GPDL), broader procurement and GS functions in the development and monitoring of global metrics, creation and maintenance of process content including but not limited to Standard Operating Procedures, Desktop Procedures.

The Manager, PEX Global Process will serve as the SME for related digital procurement tools and work with technology partners to proactively assess key improvement opportunities and their successful implementation.

Key Responsibilities:


* Support the GPDLs in driving governance, maintenance, and improvement of the E2E Global Standard Process Design, including work standards, design, cost models, process simulation and modelling, process assessments, business case development, and process version control across regions as appropriate.


* Serve as the subject matter expert and related digital procurement tools; works with IT to proactively review system release notes, SAAS roadmaps, and change requests, and applies their knowledge to optimally assess impact on existing & planned solutions.


* Optimize use of metrics to enable continuous improvement via continuous monitoring to identify trends and opportunities


* Coordinates/supports the business process owner for critical (including SOx) controls for the process in accordance with J&J Internal Controls framework; responsible for coordination with service delivery leaders during audits as needed


* Support strategic initiatives in coordination with the GPDLs, Service Delivery and other relevant stakeholders to optimize Global Service Procurement ways of working that support efficiencies, experience and effectiveness.


* Drive contin...