Senior Program Manager - AI Infrastructure Services

Senior Program Manager - AI Infrastructure Services

Today, every organization needs to be digital, powered by data, operating in a multi-cloud world and ready to adapt to whatever comes next.

Our Consulting team assesses customers' strategic, organizational and business challenges, applying deep industry expertise to deliver technical solutions that enable business transformation, operational excellence and measurable outcomes.

Join us to do the best work of your career and make a profound social impact as a Senior Program Manager on our Professional Services team in Ireland.

What You'll Achieve

As a Senior Program Manager within AI Infrastructure Services, you will lead the delivery of large-scale AI and Data Center transformation programs for some of Dell Technologies' most strategic customers globally.

You will help customers optimize Data Center design, accelerate AI infrastructure deployments and realize business value through complex multi-site implementation programs.

Working across Dell Technologies' products, services and partner ecosystem, you will be accountable for the successful delivery of our most complex programs.

You will define program governance, establish delivery frameworks, manage interdependencies across multiple workstreams and ensure alignment to customer objectives and business outcomes.

You will provide leadership and oversight throughout the program lifecycle, driving effective decision-making, managing risks and ensuring stakeholder alignment.

The successful candidate will be comfortable engaging with executive leadership and C-Suite stakeholders, using a data-driven approach to provide transparency, influence outcomes and drive successful program delivery.

This role will lead and manage the Program Office on behalf of Dell Technologies for some of our largest global customers.

Responsibilities

You Will
• Establish and lead program governance and delivery assurance practices to ensure high-quality project execution and customer outcomes.
• Manage large, complex portfolios of projects and programs, ensuring delivery on time, within budget and in line with customer expectations.
• Develop and manage RAID logs, change control processes, escalation management and executive reporting.
• Act as the primary point of contact for executive and management communications across assigned programs.
• Lead cross-functional, globally distributed teams spanning Dell Technologies, customer organizations and third-party partners.
• Build trusted advisor relationships with customer stakeholders and executive sponsors.
• Drive alignment across technical, operational and business teams to ensure successful implementation and realization of business value.
• Provide coaching, mentoring and leadership to project and program teams.

Qualifications

Essential Requirements
• Extensive experience leading large-scale programs and complex project delivery organizations with Program Management certifications (PMP, PgM...