Manager, Oral Health Operations

POSITION SUMMARY The Manager of Oral Health Operations is responsible for overseeing the daily operations of the dental department, ensuring the delivery of high-quality, patient-centered care.

This role involves managing clinical staff, coordinating community outreach programs, and developing strategies to improve oral health services.

The Manager of Oral Health Operations will work closely with other healthcare leaders to advance the organization's mission and goals, focusing on serving underserved populations.

KC CARE CULTURE CODE KC CARE follows a culture code in all we do.

Our code determines how we work, treat each other, and move health equity forward.

As an employee of KC CARE, you will: Put patients first, always Treat all people with dignity, respect, and kindness Create safe places for others to share their voice; encourage creativity Always strive for improvement; keep learning Own your work, action, and mistakes no one is perfect Have fun work should be fun and we want you to have fun at KC CARE ESSENTIAL DUTIES AND RESPONSIBILITIES Oversee the daily operations of the dental department, ensuring efficient and effective service delivery.

Develop and implement policies, procedures, and protocols to maintain high standards of care.

Monitor and manage clinical performance metrics, patient satisfaction, and health outcomes.

Coordinate scheduling and workflow to optimize patient care and staff productivity.

Ensure compliance with all relevant healthcare regulations, accreditation standards, and FQHC requirements.

Serves as infection control officer by coordinating training, ensuring policies and procedures comply with state and federal infection control guidelines, and doing quality checks.

Serves as the Radiation Safety Officer by coordinating training, ensuring policies and procedures comply with state and federal radiation guidelines and doing quality checks.

Maintains inventory of equipment, instruments, and supplies at acceptable levels for clinic operations.

Maintains oral health equipment and coordinates repairs and maintenance as needed.

Serves as a resource for all oral health staff during clinic hours to address problems or concerns.

Provide leadership and supervision to dental assistants and other clinical staff.

Conduct regular performance evaluations, provide feedback, and support professional development.

Foster a collaborative and supportive work environment, promoting teamwork and continuous learning.

Recruit, train, and onboard new dental staff members.

Address patient concerns and ensure a compassionate, culturally competent approach to care.

Manage the dental referral process, ensuring timely and appropriate referrals to specialists and other healthcare providers.

Coordinate follow-up care and communication between patients, dental staff, and referral partners.

Assist with community outreach to promote oral health awareness and services.

Partner with community organizations, schools, and other stakeholders to provide ...