Sr. Director of Software Engineering

Shape the future of financial services at JPMorganChase.

Join us to drive innovation, deliver impactful solutions, and lead teams at the forefront of technology.

As a Senior Director of Software Engineering at JPMorgan Chase within Consumer & Community Banking Operations Technology, you will lead multiple technical domains, managing high-performing teams and collaborating across the organization.

You will drive strategic platform development, champion industry best practices, and ensure delivery of scalable, resilient, and user-centric solutions.

Your leadership will guide the adoption of advanced technologies and frameworks, aligning with the firm's vision and objectives.

Job Responsibilities


* Leads multiple technology and process implementations across departments to achieve firmwide technology objectives


* Directly manages multiple areas with strategic transactional focus


* Sets and scales multi-department strategy for agentic AI-enabled engineering and SDLC/TLM automation (using enterprise-authorized tools within the work environment) to drive firmwide objectives (speed, scalability, reliability, and cost-to-serve), including portfolio-level standards for AI-orchestrated delivery workflows, release governance, automated test modernization, resilience engineering, and incident response acceleration; establishes guardrails for validation, security, resiliency, traceability, and reuse.


* Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to drive cross-domain reuse and measurable capacity unlock outcomes across departments.


* Provides leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of business


* Acts as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives


* Manages multiple stakeholders, complex projects, and large cross-product collaborations


* Influences peer leaders and senior stakeholders across the business, product, and technology teams

Required qualifications, capabilities, and skills


* Formal training or certification on software engineering concepts and 10+ years applied experience.

In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise


* Proven success delivering complex, multi-team programs at scale and on schedule.


* Experience developing or leading large or cross-functional teams of technologists


* Deep expertise across the technology stack: API design (REST, SOAP, gRPC, GraphQL), AWS cloud (EKS, networking, serverless, IAM), CI/CD, container orchestration (Kubernetes, Docker), event streaming (Kafka, Kinesis), CDN, front-end frameworks, observability (Datadog, CloudWatch, SLOs/SLIs), large-scale databases (...