System Administrator - OCONUS

Job Summary

Telecommunications VoIP System Administrator supports Voice over Internet Protocol (VoIP) to support the Department of Navy.

This position will be located in Naples, Italy.

Bristol Alliance of Companies (Bristol) is committed to building lasting relationships that reflect our hard work, ingenuity, and dedication to safety.

Every employee has an impact on our success, which benefits the Native Culture, land, and people of the Bristol Bay region.

Our values: People, Communities, Reputation, Teamwork, Trust, and Truth.

Essential Skills and Functions

• Operational experience with Cisco Unified Communications Manager (CUCM), Call Manager clusters (publisher & subscribers), Cisco Unified Border Element (CUBE), Session Initiation Protocol (SIP) trunking, dial-plan design, and high-availability voice infrastructure.

• End-to-end responsibility for phone directories, Call Data Records/Call Management Records (CDR/CMR) analysis, server log management, capacity planning, and performance monitoring across multiple geographically separated sites.

• Proficient administration of both Linux and Windows server environments that host VoIP applications, directory services, and related management tools.

• Hands-on experience with endpoint detection & response suites.

• Proven ability to plan and execute both automated and manual Windows Server Updates Services (WSUS) and equivalent patching cycles for routers, switches, servers, and workstations while maintaining strict change-control and mission-availability requirements.

• Solid working knowledge of enterprise routing, VLAN design, ACL management, and the integration of VoIP traffic into the broader ONE-Net architecture.

• Hands-on experience with NetScout nGeniusPulse (or equivalent) for deep packet inspection, VoIP/QoS monitoring, call-quality troubleshooting, and real-time network performance analysis across the enterprise voice infrastructure.

Required Education and Experience

• High school diploma or equivalent.

• Five years of experience in the field or related area.

• Valid driver's license.

Preferred Education and Experience

• Active DoD Secret clearance

• Cisco CCNA (or higher)

• CompTIA Security /Network , and demonstrated experience supporting OCONUS Navy / DoD environments

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Position may be subject to both inside and outside environmental conditions, noise sufficient to cause the worker to shout.

• Position may be subject to a variety of physical conditions - proximity to moving mechanical parts, moving vehicles, electric current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.

• Position may be subject to atmos...