Enterprise IT Communications Advisor, Senior or Advanced

Company

Federal Reserve Bank of Richmond

When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems.

We invest in contemporary and emerging technology each year to support the Federal Reserve and our economy, and we’re building a dynamic and diverse team for our future.

About the Opportunity

The Infrastructure, Platforms & Operations portfolio supports the strategic direction and product delivery for System IT infrastructure and operations, as well as the alignment of technology to business strategies.

The team serves as the business partner for secure and reliable IT products, services, and operations.

System IT’s mission is to deliver IT services and solutions that are responsive to business needs, adaptive to change and essential to the mission of the Federal Reserve Bank.

Core Infrastructure Services (CIS) is an integral part of the Infrastructure, Platforms & Operations portfolio supporting the stability and security of IT systems and operations.

Our functions and product lines strive to be the forerunner in detecting operational shortfalls and providing processes and standards to keep Federal Reserve System systems running securely and reliably.

As an IT Advisor, you will be an integral part of our communications team, helping lead, draft, and coordinate executive and key stakeholder communications during high-impact IT incidents in collaboration with the Enterprise Incident Management (EIM) team.

You will also help create and coordinate Systemwide IT communications by informing IT partners and the Federal Reserve System employee base of key upcoming IT activities or deployments.

Special projects may include strategic communications and storytelling related to the vision, value, successes and challenges of our organization.

This position presents a unique opportunity to learn about the many stakeholders and offerings across System IT through day-to-day communications support while also helping drive and communicate long-term strategy.

We are looking for an applicant who has strong storytelling skills and experience supporting executive communications.

The level of work required is considered advanced and the applicant must be able to work under minimal supervision.



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* This position requires a cover letter as part of your application materials.



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What You Will Do:


* Provide 24/7 executive and user communications support for major IT incidents including real-time drafting of updates and distribution of key messages in various mediums.


* Develop executive presentations for Systemwide governance groups and other CIS executive meetings.


* Help develop communication strategies to continually improve effectiveness, clarity, and impact of all communication types supported by the team.


* Provide consultation and guidance to stakeholders, peers, management and execut...